|
| ELECTED CITY OFFICIALS (2008-2011) |
| Mayor Gregor Robertson |
604-873-7621 |
| Councillors |
|
| |
Suzanne Anton |
604-873-7248 |
| |
David Cadman |
604-873-7244 |
| |
George Chow |
604-873-7245 |
| |
Heather Deal |
604-873-7242 |
| |
Kerry Jang |
604-873-7246 |
| |
Raymond Louie |
604-873-7243 |
| |
Geoff Meggs |
604-873-7249 |
| |
Andrea Reimer |
604-873-7241 |
| |
Tim Stevenson |
604-873-7247 |
| |
Ellen Woodsworth |
604-873-7240 |
| |
Councillor’s Reception |
604-873-7273 |
| Park Board Commissioners |
|
| |
Constance Barnes |
604-999-0384 |
| |
Sarah Blyth |
604-724-0043 |
| |
Raj Hundal |
604-715-3096 |
| |
Aaron Jasper |
604-669-3131 |
| |
Stuart Mackinnon |
778-389-1956 |
| |
Ian Robertson |
604-961-9059 |
| |
Loretta Woodcock |
604-377-3927 |
| [top] |
|
 CITY BOARDS/DEPARTMENTS/SERVICE
GROUPS |
| City Hall (main switchboard) |
604-873-7011 |
| Board of Variance, 304-456 W. Broadway |
604-873-7723 |
| City Clerk’s Department |
604-873-7276 |
| |
Agendas, Council / Standing Committees /
Commissions (recorded message) |
604-873-7471 |
| |
Archives, 1150 Chestnut St. |
604-736-8561 |
| |
Elections & Voters List |
604-873-7681 |
| City Manager’s Office |
604-873-7625 |
| |
Equal Employment Opportunity (EEO) Program |
604-873-7786 |
| Civic Theatres |
604-665-3050 |
| Community Services |
|
| |
Development Services Phone Centre |
604-873-7611 |
| |
Building Permit Information |
604-873-7611 |
| |
Carnegie Centre |
604-665-2220 |
| |
Drug Policy |
604-871-6040 |
| |
Gathering Place |
604-665-2391 |
| |
Housing Policy |
604-871-6364 |
| |
Inspections Information |
604-873-7601 / 7603 |
| |
Licence Office |
604-873-7568 |
| |
Non-Market Housing |
604-873-7437 |
| |
Office of Cultural Affairs |
604-871-6434 |
| |
Permits & Licences Department |
604-873-7611 |
| |
Planning Department |
604-873-7344 |
| |
Social Policy |
604-829-2007 |
| |
Zoning Information |
604-873-7611 |
| Corporate Services |
|
| |
Accounting Division |
604-873-7780 |
| |
Accounts Payable |
604-873-7823 |
| |
Accounts Receivable |
604-873-7202 |
| |
Budgets Office |
604-871-6375 |
| |
Building Services (Maintenance) |
604-873-7201 |
| |
By-law Fines |
604-873-7642 |
| |
Risk Management |
604-873-7700 |
| |
Facilities Design & Management |
604-873-7137 |
| |
Property Tax Branch |
604-873-7633 |
| |
Purchasing Services |
604-873-7263 |
| |
Real Estate Services |
604-873-7620 |
| |
Utility Billings |
604-873-7644 |
| Engineering Services |
604-873-7323 |
| |
Office of Emergency Management |
604-215-4878 |
| |
Manitoba Works Yard |
604-326-4650 |
| |
National Works Yard |
604-871-6200 |
| Fire & Rescue Services / Administration |
604-665-6000 |
| |
Fire Investigation, 900 Heatley Ave. |
604-665-6078 |
| |
Fire Prevention, 201-456 W. Broadway |
604-873-7595 |
| Human Resource Services |
604-873-7663 |
| Law Department (Legal Services) |
604-873-7512 |
| Library Management, 350 W. Georgia St. |
604-331-4000 |
| Library Quick Information Service |
604-331-3603 |
| Parks & Recreation Services |
604-257-8400 |
| |
Corporate Services |
604-257-8446 |
| |
Planning & Operations |
604-257-8463 |
| |
Queen Elizabeth District |
604-257-8689 |
| |
Stanley District |
604-257-8486 / 8480 |
| |
Vancouver East District |
604-257-8613 |
| Vancouver Police |
604-717-3535 |
| |
Crime Reports (non-emergency) |
604-717-3321 |
| |
Victim Service Unit |
604-717-2737 |
| [top] |
|
| Emergency Numbers |
|
| |
Terasen Gas Emergency Services |
1-800-663-9911 |
| |
BC Hydro Emergency Services Electric (24 hrs.) |
1-888-769-3766 |
| |
Crisis Intervention / Suicide Prevention |
604-872-3311 |
| |
Suicide Line |
1-800-784-2433 |
|
Drainage Problems |
604-326-4650 |
| |
Family & Child Abuse (24 hrs.) |
604-660-4927 |
| |
Help Line for Children |
604-310-1234 |
| |
Poison Control Centre at St. Paul’s Hospital |
604-682-5050 or
1-800-567-8911 |
|
Police, Fire, Ambulance |
911 |
| |
Rape Relief & Women’s Shelter |
604-872-8212 |
| |
VictimLINK - 24 hrs. (crime, family, sexual violence) |
1-800-563-0808 |
|
Water Services |
604-324-4650 |
| [top] |
|
| Alcoholism & Narcotic Addiction Services |
|
| |
Alcohol & Drug Information & Referral, 202-3102 Main St. |
604-660-9382 |
| |
Addiction Services, 2110 W. 43rd Ave., 3rd Flr.
- see also health centres and clinics under “Health Services” |
604-267-3970 |
| |
Salvation Army Harbour Light Detox Centre, 119 E. Cordova St. |
604-646-6808 |
|
| Arts & Cultural
Affairs |
|
|
Office of Cultural Affairs, 330-555 W. 12th Ave. |
604-871-6434 |
| |
Vancouver Art Gallery, 750 Hornby St. |
604-662-4700 |
|
| Automobiles |
|
|
Abandoned Vechicles, Parking Enforcement, 700-1125 Howe St. |
604-257-8709 |
| |
Court Dispute Instructions, 281-800 Hornby St. |
604-665-3387 |
| |
ICBC Claims |
604-520-8222 |
| |
Motor Vehicle Traffic Fines (speeding tickets)
(paid at Driver Services Centres) |
See blue pages |
|
Parking Tickets, City Hall, Main Flr. |
604-873-7642 |
| [top] |
|
| Births, Deaths &
Marriages |
|
| |
BC Vital Statistics Agency,
Vancouver Office, 250-605 Robson St. |
604-660-2937 |
|
| Building, Electrical & Plumbing |
|
|
Building Permits & Information |
604-873-7611 |
|
Inspectors, Health, 800-601 W. Broadway |
604-675-3800 |
|
Inspectors, Information (building, electrical, gas, |
|
| |
plumbing, sprinklers), E. Wing, Main Flr. |
604-873-7601 / 7603 |
|
| Bus (see “Transportation”) |
|
|
| Certificates |
|
| |
Births, Deaths, Marriages, 250-605 Robson St. |
604-660-2937 |
| |
BC Safety Authority
Safety Officers, 400-88 6th St., New Westminster |
604-660-6286 / 6222 |
|
| Childcare |
|
|
Child & Youth Social Planner |
604-871-6032 |
|
Child Development Coordinator |
604-871-6042 |
| |
Licensing |
604-675-3800 |
| |
Westcoast Childcare Resource Centre |
604-709-5699 |
| [top] |
|
| Children & Families, Ministry of |
|
| |
865 Hornby St., 9th Flr. |
604-660-2433 |
|
| Citizenship & Immigration Canada |
|
| |
1148 Hornby St. |
1-888-242-2100 |
|
| Claims |
|
|
Against the City, Claims Division, Risk Management |
604-873-7700 |
| |
Land Title Office, 88 6th St., New Westminster |
604-660-2595 |
| |
Small Claims Court, 100-800 Hornby St. |
604-660-8989 |
|
| Complaints |
|
| |
Better Business Bureau |
604-682-2711 |
| |
Business Practices and Consumer Protection |
604-320-1667 |
| |
Complaints Against Municipal Police |
604-660-2385 |
|
Food & Health Complaints, E. Wing or 800-601 W. Broadway |
604-873-7566 |
| |
or 800-601 W. Broadway |
604-675-3800 |
|
Graffiti Hotline |
604-873-7161 |
| |
Residential Tenancy Office, 400-5021 Kingsway Ave., Burnaby |
604-660-1020 |
| |
Small Claims Court, 100-800 Hornby St. |
604-660-8989 |
|
Untidy Premises |
604-873-7398 |
|
| Disaster Planning / Information |
|
| |
E-Comm (Metro Vancouver area) Reception |
604-215-5000 |
| |
Emergency Communications for southwest BC |
604-215-5000 |
|
Office of Emergency Management, 403-515 W. 10th Ave. |
604-873-7700 |
| [top] |
|
| Discrimination |
|
| |
BC Human Rights Tribunal, 1170-605 Robson St. |
1-888-440-8844 /
775-2000 |
| |
Legal Services Society, Reception |
604-601-6000 |
| [top] |
|
| Dogs & Cats |
|
|
Animal Control / City Pound, 1280 Raymur Ave. |
604-871-6888 |
|
Dog Hotline |
604-871-MUTT (6888) |
|
Dog Licences, Permits & Licences, E. Wing, 2nd Flr. |
604-873-7568 |
| |
SPCA, 1205 E. 7th Ave. |
|
| |
Emergencies |
604-879-7343 |
| |
Lost & Found |
604-879-7721 |
| |
Spaying, Shots, etc. (SPCA Hospital) |
604-879-3571 |
|
| Drainage Problems |
|
Sewer Line Locations, City Hall, 4th Flr. |
604-873-7357 |
|
Sewer Unstop & Backups |
604-326-4680 |
|
| Drivers’ Licence Information |
| |
Driver Services Centre, 800 Hornby St., 8:30am-4:30pm |
604-661-2255 |
| |
ICBC (hours & locations of all offices) |
604-661-2255 |
|
Municipal Plates, E. Wing, 2nd Flr. |
604-873-7568 |
| [top] |
|
| Economic Development Commission, Vancouver |
| |
Suite 1620-1075 W. Georgia St. |
604-632-9668 |
|
| Employment |
|
City Outside Workers, Manitoba Yard, 250 W. 70th Ave. |
604-326-4650 |
| |
Employment Standards Branch |
1-800-663-3316 |
| |
Enquiries regarding Employment Insurance Benefits
(Metro Vancouver) |
1-800-206-7218 |
|
Human Resources Department (City of Vancouver) |
604-873-7663 |
| |
Labour Relations Board |
|
| |
Employment Standards Branch (non-union),
210-4969 Canada Way, Burnaby |
604-660-4946 |
| |
Union Enquiries, 600-1066 W. Hastings St. |
604-660-1300 |
|
Park Board, 2099 Beach Ave. |
604-257-8400 |
| |
Public Service Commission, 210-757 W. Hastings St. |
1-800-645-5605 |
| |
Service Canada |
|
| |
Employment Insurance (24 hrs.) |
1-800-206-7218 |
| |
100-4242 Fraser St. |
604-666-2306 |
| |
125 E. 10th Ave. |
604-872-7431 |
| |
415-757 W. Hastings St. |
604-681-8253 |
| [top] |
|
| Family Service Bureaus |
| |
Ministry of Children & Family Development |
|
| |
Emergency Service (24 hrs.) |
604-660-4927 |
| |
Toll-free, province-wide (24 hrs.) |
1-800-663-9122 |
| |
Ministry of Employment & Income Assistance |
|
| |
Vancouver Coastal Regional Office |
604-660-3224 |
| |
After Hours (Emergency Service - 24 hrs.) |
604-660-3194 |
| |
Help Line for Children (Toll-free, no area code required, 24 hrs.) |
604-310-1234 |
| |
Westcoast Family Information & Referral, Mon-Fri 9am-5pm |
604-709-5699 |
| [top] |
|
| Fire Prevention & Permits |
|
Fire Department Administration Office |
604-665-6000 |
|
Fire Investigations |
604-665-6078 |
|
Fire Prevention |
604-873-7595 |
|
Pre-fire Planning |
604-665-6085 |
| |
Office of the Fire Commissioner (Provincial) |
250-356-9000 |
| |
Toll-free information |
1-888-988-9488 |
| [top] |
|
| Garbage |
|
Billing |
604-873-7644 |
|
City Collection |
604-326-4600 |
|
City Disposal, 5400 72nd St., Delta |
604-326-4600 |
|
City Transfer Station, 377 W. Kent Ave. North |
604-326-4600 |
| |
Compost Hotline, 2150 Maple St. |
604-736-2250 |
|
Environmental Protection (reception) |
604-871-6540 |
| |
Hazardous Waste / Recycling Council of BC |
604-732-9253 |
| |
Recycling Council of BC Hotline (Mon-Fri, 9am-4pm) |
604-732-9253 |
|
Recycling Hotline (City information) |
604-326-4600 |
|
Sanitation |
604-326-4600 |
|
Yellow / Blue Bags & Bins Information |
604-326-4600 |
| [top] |
|
|
Graffiti Hotline |
604-873-7161 |
|
| Health Services, Public |
| |
Special listing under Government - Federal, Provincial |
see blue pages |
| |
Hearing Tests - Community Audiology Centre, |
|
| |
999 W. Broadway, 3rd Flr. |
604-659-1100 |
| |
fax |
604-659-1109 |
| |
Care Cards |
|
| |
Claims & Other Enquiries (automated) |
604-683-7151 |
| |
Registrations & Premiums |
604-683-7151 |
| |
Downtown Community Health Centre, 569 Powell St. |
604-255-3151 |
| |
Environmental Health, 800-601 W. Broadway |
604-675-3800 |
|
Environmental Health, E. Wing, 2nd Flr. |
604-873-7566 |
| |
Evergreen Community Health Centre, 3425 Crowley Dr. |
604-872-2511 |
|
Health Inspectors, E. Wing, 2nd Flr. |
604-873-7566 |
| |
North Community Health Office, 200-1651 Commercial Dr. |
604-253-3575 |
| |
Pacific Spirit Community Health Centre, 2110 W. 43rd
Ave. |
604-261-6366 |
| |
Pine Clinic, 1985 W. 4th Ave. (for youth up to 24 yrs.) |
604-736-2391 |
| |
Raven Song Community Health Centre, 2450 Ontario St. |
604-709-6400 |
| |
Permits - Social Planning & Research Council,
201-221 E. 10th Ave. |
604-718-7744 |
| |
South Community Health Centre, 6405 Knight St. |
604-321-6151 |
| |
Three Bridges Community Health Centre, 1292 Hornby St. |
604-736-9844 |
| |
Travel Clinic, Unit L-5 601 W. Broadway
(booking appointments) |
604-736-9244 |
| |
Vancouver Coastal Health,
200-520 W. 6th Ave. (general enquiries) |
604-736-2033 |
| [top] |
|
| Heating |
|
Apartments & Rental Houses (Private property) |
604-873-7398 |
|
City Property Use Inspectors |
604-873-7398 |
|
|
Heritage Enquiries |
604-873-7141 |
|
| Housing |
|
Age of house |
604-873-7644 |
|
Property Information |
604-873-7537 / 7997 |
| |
BC Housing |
604-433-2218 |
| |
Housing Repairs (Residential Rehabilitation Assistance
Program, CMHC) |
604-7315-733 |
|
House Size Regulations |
604-873-7613 |
| |
Low Income Housing (senior citizens, family, disabled)
BC Housing Management Commission,
601-4555 Kingsway, Burnaby |
604-433-2218 |
|
Secondary Suites Program |
604-873-7945 |
|
Sub-standard Housing, Property Use Inspectors |
604-873-7398 |
|
Tenant Assistance Program |
604-873-7488 |
|
Zoning Regulations |
604-873-7613 |
| [top] |
|
| Immigration |
| |
Citizenship & Immigration, 1148 Hornby St. |
1-888-242-2100 |
| |
Immigrant Services Society of BC (non-profit)
501-333 Terminal Ave. |
604-684-2561 |
| [top] |
|
| Information |
| |
Canada / BC Business Services Society,
Station Building, 601 W. Cordova St. |
604-775-5525 |
|
City of Vancouver (Municipal Government) |
604-873-7011 |
| |
Information on the Government of Canada (Federal) |
1-800-OCANADA /
1-800-622-6232 |
| |
Inform Vancouver (Information & referral services) |
604-875-6381 |
| |
Landlord & Tenant Problems, Residential Tenancy Office |
|
| |
24-hour information line, Residential Tenancy Office |
604-660-1020 |
| |
400-5021 Kingsway Ave., Burnaby |
604-660-1020 |
| |
Tenants Rights Action Coalition Hotline |
604-255-0546 |
| |
Provincial Government Information (for Lower Mainland) |
604-660-2421 |
| |
Provincial Government Information (for BC) |
1-800-663-7867 |
| |
Provincial Ombudsman (for BC) |
1-800-567-3247 |
| |
Red Book: Directory of Info Services for the Lower Mainland |
604-875-6381 |
| |
Statistics Canada (general information) |
604-666-7802 |
| [top] |
|
| Law Courts |
| |
BC Court of Appeal, Registries, 800 Smithe St. |
604-660-2858 |
| |
Divorce Registry, 800 Smithe St. (family & divorce) |
604-660-2843 |
| |
Provincial Courthouse, 222 Main St. (registry) |
604-660-4200 |
| |
Small Claims Court, 100-800 Hornby St. |
604-660-8989 |
| |
Supreme Court Registries, Civil, 800 Smithe St. |
604-660-2845 |
| |
Supreme Court Registries, Criminal, 800 Smithe St. |
604-660-2874 |
| [top] |
|
| Legal Services |
| |
Lawyer Referral Services |
604-687-3221 /
1-800-663-1919 |
| |
Legal Services Society, 400-510 Burrard St. |
604-601-6000 |
| |
Legal Services Society Intake Clinic,
(Legal Aid Applications & Enquiries), 425-510 Burrard St. |
604-601-6206 |
| [top] |
|
| Library, Vancouver Public |
|
Central Library, 350 W. Georgia St. |
604-331-3603 |
|
Library Management Team |
604-331-4000 |
| [top] |
|
| Licences |
|
Business Licences, E.Wing, 2nd Flr. |
604-873-7568 |
|
Dog Licences, E. Wing, 2nd Flr. |
604-873-7568 |
| |
Liquor Control & Licensing |
604-775-0100 |
| |
Liquor Distribution Branch, 2625 Rupert St. |
604-252-3000 |
| |
Liquor Licence (single event) |
enquire at Liquor Store |
| |
Marriage Licences, 250-605 Robson St. - P |
604-660-2937 |
| [top] |
|
| Lighting |
| |
BC Hydro (customer service & billing) |
604-224-9376 |
|
Street Lights & Electrical Traffic Signals / Signs |
|
| |
(emergency dispatch) |
604-871-6200 |
| [top] |
|
| Liquor Distribution Branch |
| |
2625 Rupert St. |
604-252-3000 |
| [top] |
|
| Litter |
|
City Health Inspectors |
604-873-7566 |
|
In Public Places |
604-326-4600 |
|
Litter Receptacles |
604-326-4600 |
|
On Private Property (Property Use Inspectors) |
604-873-7398 |
| [top] |
|
| Lots |
|
Size of Lot, Land Survey, City Hall, Main Flr. |
604-873-7330 |
| [top] |
|
| Map Sales |
|
Engineering Client Service Centre, City Hall, Main Flr. |
604-871-6439 / |
| |
|
604-873-7216 |
| [top] |
|
| Mortgages |
| |
Canada Mortgage & Housing Corporation,
200-1111 W. Georgia St. |
604-731-5733 |
| |
Land Title Office, 88 6th St., New Westminster |
604-660-2595 |
| [top] |
|
| Museums & Planetarium |
| |
H.R.MacMillan Space Centre / Planetarium,
1100 Chestnut St., Vanier Park |
604-738-7827 |
| |
Vancouver Martime Museum, 1905 Ogden Ave. |
604-257-8300 |
| |
Vancouver Museum, 1100 Chestnut St. , Vanier Park |
604-736-4431 |
| [top] |
|
| Noise, Excessive |
|
Barking Dogs |
604-871-6888 |
|
City Health Inspector, 800-601 W. Broadway |
604-675-3800 |
| [top] |
|
| Parking |
|
|
Abandoned Vehicles, 700-1125 Howe St. |
604-257-8709 |
|
By-law Fines |
604-873-7642 |
|
Commercial Vehicle Licence Plates (municipal), E. Wing, 2nd Flr. |
604-873-7568 |
| |
Disability / Permits Parking, SPARC, 4445 Norfolk St., Burnaby |
604-718-7733 |
| |
Impounded Vehicle: Busters |
604-685-7246 |
|
Parking Enforcement Requests |
604-257-8727 |
|
Pay Parking Tickets (Visa or MasterCard accepted) 24 hrs. |
604-871-6365 |
|
Residential Parking Permits, City Hall, Main Flr. |
604-873-7338 |
|
Ticket Enquiries |
604-257-8732 |
| |
Towing: Busters |
604-685-8181 |
| [top] |
|
| Parking Meters |
|
|
Defective Meters |
604-871-6219 |
| [top] |
|
| Permits |
|
Addresses, Changes & Additions |
604-873-7986 / 7784 |
|
Building Permits |
604-873-7611 |
|
Electrical, plumbing, gas, sprinkler, special inspections, |
|
| |
street occupancy, E. Wing, 2nd Flr. |
604-873-7600 / 7608 / 7062 / 7052 |
|
Development Zoning |
604-873-7611 |
|
Information |
604-873-7611 |
|
Occupancy Permits |
|
| |
Commercial |
604-873-7539 |
| |
1 & 2 Family Dwellings |
604-873-7539 |
|
Property Use Inspectors |
604-873-7398 |
|
Sign Permits (information) |
604-871-6714 |
|
Street Use Permits |
604-873-7322 / 7773 / |
| |
|
7298 |
|
Tree Cutting Permit, E. Wing, 2nd Flr. |
604-871-6378 |
|
Tree Hotline |
604-871-6378 |
|
Truck Permits (overweight vehicles & wide loads) |
604-873-7216 / |
| |
|
604-871-6439 |
| [top] |
|
| Pest Complaints |
|
|
Pest Control, Public and Private Property |
604-873-7871 |
| [top] |
|
| Planning |
|
|
Board of Variance, 304-456 W. Broadway |
604-873-7723 |
|
Development Permit Board, E. Wing, 3rd Flr. |
604-873-7469 |
|
Enquiries (Zoning counter), E. Wing, 2nd Flr., E.Wing |
604-873-7613 |
|
First Shaughnessy Advisory Design Panel, E. Wing, 3rd Flr. |
604-873-7929 |
|
Urban Design Panel, E. Wing, 3rd Flr. |
604-873-7469 |
|
Vancouver City Planning Commission (VCPC), |
|
| |
VanCity Building, 406-515 W. 10th Ave. |
604-873-7269 |
| [top] |
|
| Poison |
|
| |
Poison Control Centre, 1081 Burrard St. (St. Paul’s Hosp.) |
604-682-5050 |
| [top] |
|
| Police |
|
|
Block Watch, 2120 Cambie St. (Mon.-Thurs. 7 am - 4 pm) |
604-717-2857 |
|
Correspondence Unit, 312 Main St. |
604-717-3000 |
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Crime Reports (non-emergency) |
604-717-3321 |
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Emergency |
911 |
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Impounded Cars, 312 Main St. |
604-717-3198 |
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Police Station, 312 Main St. (main switchboard) |
604-717-3535 |
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Victim Service Unit, 2120 Cambie St. |
604-717-2737 |
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| Pollution |
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Air Quality complaints (outdoors) - 24 hrs. |
604-436-6777 |
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Air Quality (indoor) |
604-675-3800 |
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Environment Canada, Pacific & Yukon Region |
604-664-9100 |
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Environmental Conservation Service |
604-664-9100 |
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Environmental Protection Branch, 301-456 W. Broadway |
604-871-6540 |
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Ozone Levels |
604-436-6777 |
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| Post Office |
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Customer Service (general information) |
1-800-267-1177 |
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Postal Code Information (charge service) |
1-900-565-2633 |
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| Pound |
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1280 Raymur Ave. |
604-871-6888 |
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| Public Guardian & Trustee of B.C. |
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700-808 W. Hastings St. |
604-660-4444 |
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| Recreation & Entertainment |
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Board of Parks & Recreation, 2099 Beach Ave. |
604-257-8400 |
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H. R. MacMillan Space Centre / Planetarium, 1100 Chestnut St. |
604-738-7827 |
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Pacific National Exhibition, 2901 E. Hastings St. |
604-253-2311 |
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Queen Elizabeth Park, Bloedel Conservatory, |
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33rd Ave. & Cambie St. |
604-257-8570 |
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Vancouver Aquarium, 845 Avison Way, Stanley Park |
604-659-3474 |
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Vancouver Art Gallery, 750 Hornby St. |
604-662-4700 |
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Vancouver Maritime Museum, 1905 Ogden Ave. |
604-257-8300 |
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Vancouver Museum, 1100 Chestnut St. |
604-736-4431 |
|
Vancouver Tourism Infocentre |
see “Visitors” |
|
VanDusen Botanical Gardens, 5251 Oak St. (at W. 37th Ave.) |
604-878-9274 |
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| Recycling |
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City Recycling Hotline |
604-326-4600 |
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Composting Hotline, 2150 Maple St. |
604-736-2250 |
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Recycling Council of BC Hotline |
604-732-9253 |
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| Residential Parking Permits |
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City Hall, Main Flr. |
604-873-7338 |
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| Residential Tenancy Branch |
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400-5021 Kingsway, Burnaby |
604-660-1020 |
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| Schools |
|
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Vancouver School Board |
604-713-5000 |
| |
See Vancouver Telephone Directory, yellow & white pages,
for Schools & Community Colleges |
|
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| Senior Citizens |
| |
Suicide Line |
1-800-784-2433 |
| |
Crisis Centre (24 hrs.) |
1-866-661-3311 or
604-872-3311 |
| |
Housing Services, BC Housing Management Commission |
604-433-1711 |
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Old Age Security & Canada Pension Plan |
1-800-277-9914 |
| |
411 Seniors Centre, 411 Dunsmuir St. |
604-684-8171 |
| |
South Granville Seniors Centre, 1420 W. 12th Ave. |
604-732-0812 |
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| Sexually Transmitted Diseases |
| |
BC Centre for Disease Control, 655 W. 12th Ave. |
604-707-2400 |
| |
STI / HIV Prevention Control, 655 W. 12th Ave. |
604-707-5600 |
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| Sidewalk Inspections |
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Construction Sites |
604-873-7216 |
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Repair & Maintenance |
604-871-6200 |
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| Social Services |
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Ministry of Employment and Income Assist., Regional Office |
604-660-3224 |
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| Statistics |
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BC Vital Statistics Agency, 250-605 Robson St. |
604-660-2937 |
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Statistics Canada |
1-800-263-1136 |
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| Strata Title Enquiries |
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Planning Department, E. Wing, 3rd Flr. |
604-873-7721 / |
| |
|
871-6627 |
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| Streets & Lanes |
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Boulevard Maintenance |
604-871-6200 |
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Boulevard & Street Trees (public property) |
604-257-8600 |
|
Driveways & Crossings (regulations) |
604-873-7317 |
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Local Improvements for Streets, Sidewalks, etc. |
604-323-7206 |
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Petitions (lighting improvements, street & |
|
| |
sidewalk improvements) |
604-873-7928 |
|
Street Cleaning |
604-326-4710 |
|
Street Light Replacement |
604-871-6200 |
|
Street Repair |
604-871-6200 |
|
Street Vending, Client Service Centre |
604-873-7339 |
|
Trees in Back Lane |
604-871-6200 |
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| Subdivision / Strata Title Enquiries |
|
E. Wing, 3rd Flr. |
604-871-6627 / |
| |
|
873-7727 / 873-7556
|
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| Taxes & Assessments |
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BC Assessment, 200-1818 Cornwall Ave. |
604-739-8588 |
| |
Consumer Taxation Branch & Information Services
800-360 W. Georgia St. |
604-660-4524 |
| |
Information for Individual Tax Filers |
1-800-959-8281 |
|
Property Tax Office |
604-873-7633 |
| |
Sales Tax (Provincial Social Services Tax -
Customer Service & Information Branch) |
604-660-4524 |
|
Secondary Suites, E. Wing, 2nd Flr. |
604-873-7633 |
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| Theatres |
|
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Orpheum, Seymour St. at Smithe St. |
604-665-3035 |
|
Queen Elizabeth Theatre, Hamilton St. at Georgia St. |
604-665-3050 |
|
Vancouver Playhouse, Hamilton St. at Dunsmuir St. |
604-665-3050 |
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| Tickets (parking) |
|
|
Bylaw Fines Collection |
604-873-7642 |
|
Dispute Office, 281-800 Hornby St. |
604-665-3387 |
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| Towing |
|
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Bylaw Infractions, Busters, 1410 Granville St. |
604-685-7246 |
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| Traffic Signs, Signals and Street Lights |
|
|
Inoperative Traffic Signals (24 hrs.) |
604-871-6200 |
|
Replace Street Light Bulbs (National Works Yard) |
604-871-6200 |
|
Sign Maintenance (National Works Yard) |
604-871-6200 |
|
Traffic Signal Enquiries |
604-873-7910 |
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| Traffic Tickets |
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Driver Licensing, ICBC |
1-800-950-1498 |
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| Transportation |
|
| |
BC Ferries, 1112 Fort St., Victoria (24 hrs.) |
|
| |
Reservations |
1-888-BC FERRY
(1-888-223-3779) |
| |
Cell phone (Rogers or Telus Mobility networks) |
*BCF (*223) |
| |
Canada Line Rapid Transit Inc. |
|
| |
Construction Related Enquiries |
604-605-5998 |
| |
Traffic Disruptions, Construction and Project Information |
604-608-0200 |
| |
Car Pool Information, Jack Bell Foundation |
604-879-7433 |
| |
TransLink |
|
| |
Lost Property (Stadium SkyTrain Station, 590 Beatty St.) |
604-682-7887 |
| |
Schedules |
604-953-3333 |
|
Vancouver’s Downtown Historic Railway |
604-871-6930 / |
| |
|
873-7309 |
| |
VIA Rail, Reservations (toll fre) |
1-888-842-7245 |
| |
Arrivals / Departures, 1150 Station St. |
1-888-842-7245 |
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| Utilities |
| |
Terasen Gas (emergency line) |
1-800-663-9911 |
| |
Terasen Gas (customer service) |
1-888-224-2710 |
| |
BC Hydro Custome Service |
604-224-9376 |
| |
BC Hydro 24-Hour Trouble Line |
1-888-769-3766 |
| |
TELUS |
|
| |
Business Service |
604-310-3100 |
| |
Directory Assistance |
411 |
| |
Residential Service |
604-310-2255 |
| |
Telephone Repair |
611 |
|
Billing (water, sewer, garbage & recycling) |
604-873-7644 |
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| Visitors |
| |
Tourism BC |
604-435-5622 |
| |
Vancouver Tourist Infocentre, Plaza Level, 200 Burrard St. |
604-683-2000 |
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| Volunteers |
|
| |
Emergency Social Services |
604-215-4878 |
| |
Board of Parks & Recreation |
604-257-8400 |
| |
Vancouver Health Units |
see “Health Services” |
| |
Volunteer Vancouver, 301-3101 Main St. |
604-875-9144 |
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| Voting Information & Registration |
| |
Elections BC |
1-800-661-8683 |
|
Vancouver Voters List |
604-873-7681 |
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| Water Service |
|
Emergency Service (24 hrs.) |
604-326-4650 |
|
Water Billing Information |
604-873-7644 |
|
Water Connections |
|
| |
Residential |
604-873-7357 |
| |
Commercial |
604-873-7311 |
|
Water Rate Inspectors |
604-326-4614 / 4615 |
|
Water Quality Complaints |
604-873-7351 |
|
Waterworks Operations (24 hrs.) |
604-326-4800 |
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| Welfare |
| |
Ministry of Employment and Income Assistance,
Regional Office, Library Square, 910-360 W. Georgia St. |
604-660-3224 |
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