Contact Us
For any phone or e-mail requests related to service please include your daytime phone number.
| Topic | Contact Information |
|---|---|
| To report missed garbage, recycling, or yard trimmings collection | Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) |
| To order replacement blue boxes, bags, & brochures | Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) |
| To order a collection calendar | Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) You can download PDF copies from the Collection Calendar Page |
For information about Landfill, Transfer Station, & Recycling Depot |
Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) |
To report abandoned garbage and illegal dumping. |
Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) Email: stopdumping@vancouver.ca |
| For information on Keep Vancouver Spectacular, the City's annual community clean-up event | Call: 604.871.6544 (Mon-Fri, 8:30 am to 5:00 pm) |
| For information about fees for garbage, recycling, & yard trimmings collection | Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) Email: garbage.fees@vancouver.ca |
| For information on composting | Call: 604.736.2250 (hours vary) Email: composthotline@telus.net |
| For information on City programs and general inquries | Call: 3-1-1 or 604.873.7000 from outside Vancouver City limits (7 days/week, 7:00 am to 10:00 pm) Email: recycle@vancouver.ca |
You may also mail your questions or comments to:
City of Vancouver
Solid Waste Management Branch
Engineering Services
Suite 320 - 507 West Broadway
Vancouver, BC V5Z 0B4
Multi-lingual Callers
The 3-1-1 Contact Centre is able to assist citizens who prefer to conduct business with the City in a language other than English. Please call 3-1-1 and ask for language translation service. Language translation service is available in over 120 languages.
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