By-law Administration and Records Services
File Research
File Research staff are responsible for conducting a detailed search of our city records for a specific property. The required written request 
(15kb) must be accompanied by the appropriate fee. Please refer to the Fee Schedule (16kb) for further information.
The response time will depend upon the volume of requests and the complexity of the research involved. On average, requests will be responded to within 10 to 15 working days.
Staff work closely with the following departments, and additional information may be requested directly from:
- Environmental Protection (Please submit request for environmental protection information to the File Research staff in By-law Administration and Records Services)
- Environmental Health
- Fire Prevention
- Revenue Services (Property Tax)
Note: Separate fees may be applicable.
FAQs
What information is generally included in a file research letter (commonly referred to as a “comfort letter”)?
- Outstanding municipal by-law contravention orders issued against a property
- Current zoning of a property
- Approved use of a building and/or a specific portion
- Permits issued which have not received final inspection approval
- Permit applications
- Business licence information
- Heritage designation
- Compliance with the yard and setback requirements if a recent survey plan is submitted with the request
Who can request a file research?
- The majority of requests are received from law firms and prospective purchasers, however anyone can apply.
Contact Information
Phone: 604.871.6418 or 604.873.7111
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