City of Vancouver Departments

Governed by Mayor and Council, the City of Vancouver is made up of several service groups, departments, special operations and programs, as well as three boards: Vancouver Library, Vancouver Police, and Vancouver Parks and Recreation.

Mayor and Council set policy, budgets and direction to the City Manager. The City Manager is responsible to Council for the execution of Council's decisions and the work of City departments.

View the City of Vancouver organizational chart PDF (125 kb)

City services groups, departments, special operations and programs:

 


Business Planning & Services

Business Planning and Services provides a wide range of internal services and support to Council and other City departments, including the City's corporate business planning and support services, real estate services, maintenance, and security and management of City's facilities.

Go to Business Planning & Services

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City Clerk's Department

The City Clerk's Department provides administrative and information services to City Council, its committees, boards, departments and the citizens of Vancouver. It is comprised of Council Support Services, Information and Administrative Services, Public Access and Council Services, Corporate Communications, Records and Archives, and External Relations and Protocol.

Go to City Clerk's Department

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Community Services

Community Services offers a wide range of services to the public, including Cultural Services, Development Services, Licences and Inspections, Planning and Social Development.

Go to Community Services

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Emergency Management

Emergency Management services are comprised of Emergency Preparedness, Emergency Social Services and the Neighbourhood Emergency Preparedness Program for the City of Vancouver and residents.

Go to the Emergency Management website

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Engineering Services

Engineering Services plans, builds, improves, manages, and maintains: water supply and distribution, sewage and drainage, street lighting, traffic signals, streets, lanes, boulevards, sidewalks, bridges, solid waste reduction, refuse collection, disposal, street cleaning and transportation.

Go to Engineering Services

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Equal Employment Opportunity Program

The Equal Employment Opportunity (EEO) office works to support a workforce that reflects the diversity of our community, and works with departments and City staff to ensure that the City's work environment is welcoming, respectful and free from harassment.

Go to the Equal Employment Opportunity Program

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Financial Services

Financial Services is responsible for a wide range of financial services and support to Council, citizens, affiliated organizations and other City service groups. Its services include budget, financial policy and projects, risk management, information technology, SAP business support, supply management, treasury, payroll, revenue billing and collection, general accounting and consulting.

Go to Financial Services

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Fire & Rescue Services

Vancouver Fire and Rescue Services responds to emergency and non-emergency incidents throughout the city. It is responsible for educating the public regarding fire prevention and emergency preparedness.

Go to Fire & Rescue Services

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Human Resource Services

Human Resource Services is responsible for employee and labour relations; employment, staff and organization development; employee health, safety and rehabilitation; and compensation and benefits.

Go to Human Resource Services

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Legal Services

Legal Services is responsible for collections, Land Title Office work, conveyancing, bankruptcies, secondary suites and film licence agreements, as well as advising the City, its Council, boards, officials and staff regarding legal issues.

Go to Legal Services

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Sustainability

The Sustainability Group focuses on climate protection, green building and bringing sustainability to all aspects of running and building the city, seeking out new ideas and new ways of doing things for residents, businesses and visitors.

Go to the Sustainability website

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