City of Vancouver
Search
Help

Other Emergency-related sites from the City of Vancouver: Emergency Preparedness & Neighbourhood Emergency Preparedness Program

Home

What is Emergency
Social Services?

Volunteer Information

Contact Information

To contact the Vancouver Emergency Social Services (ESS) Program call 3-1-1 (within Vancouver) or 604.873.7000 (outside Vancouver) or you can send an e-mail to: ess@vancouver.ca.

ESS Information Line:

If you have been displaced in a house or apartment fire and require assistance, our client information line is 604-829-4369. You can leave a voice message, and the line will be checked hourly while we are active on an ESS call out. This line is not regularly monitored unless the team has an active event. Our involvement only extends to 72 hours after the incident occurs.

[top]

Send e-mail to ess@vancouver.ca or call 3-1-1 (within Vancouver) or 604.873.7000 (outside Vancouver) with inquiries or comments.