Receive your utility bills by email
There are several different ways to pay your utility bill.
Utility pre-authorized withdrawals authorize the City of Vancouver to automatically withdraw the amount you owe for your utility payment from your bank account on the due date.
Pay your utility bills online through your Canadian financial institution’s website.
You must add the City of Vancouver as a payee for utilities in your account.
|Financial institution||City of Vancouver payee name|
|Bank of Montreal||Vancouver City of Utility|
|CIBC||Vancouver (City of) Utility|
|Coast Capital Savings||Vancouver City Utilities|
|PC Financial||Vancouver (City of) Utility|
|RBC Royal Bank||VANCOUVER UTILITIES|
|Scotiabank||VANCOUVER (CITY) UTILITY|
|TD Canada Trust||VANCOUVER (CITY OF) UTILITIES|
|Westminster Savings Credit Union||Vancouver - City of - Metered Water Bill
Vancouver - City of - Sanitation Billing
|Vancity Savings Credit Union||VANCOUVER (CITY) - UTILITIES|
Make sure that you add your current seven-digit utility account number (which appears on the front of your utility bill), and that you update this number if you move.
Make sure to record your utility account number on your cheque.
Mail a cheque to pay your utilities:
Revenue Services, City of Vancouver
PO Box 7747
Vancouver, BC V6B 8R1
Make your cheque payable to the City of Vancouver. For security reasons, do not mail cash. Credit card cheques are not accepted.
Place your cheque into the mail slot at the south entrance of City Hall at 453 W 12th Ave.
Make your cheque payable to the City of Vancouver. For security reasons, do not pay in cash when using the mail slot.
Ground Floor, City Hall
453 W 12th Ave
Business hours are 8:30am to 5:00pm, Monday to Friday, except statutory holidays.
Learn how to request a meter reading if you are selling property, preparing for new tenants, or other changes to your property.