Envelope in mail box

Receive your utility bill

Various factors determine how and when you are billed for your utilities, such as:

  • Whether or not your utilities are metered or flat rate
  • What type of utility services you receive¬†(solid waste, transfer and landfill,¬†sewer permittees, and neighbourhood energy utility)

How much do you owe?

Set up an online account. You will need your access code. It can be found on your utility bill.

Log in to your account

Get your account balance. No login or registration required.

Managing your utility bill

Billing schedule

Find out when you will receive your utility bills: billing schedules for metered, and flat rate utilities.

Bill sent to a previous owner or tenant

If you have received a bill for a property you no longer own, send the bill back to the City, or forward the bill to the correct owner.

Billing scheduleBill sent to a previous owner or tenant