Envelope in mail box

Receive your utility bill

Various factors determine how and when you are billed for your utilities, such as:

  • Whether or not your utilities are metered or flat rate
  • What type of utility services you receive¬†(solid waste, transfer and landfill,¬†sewer permittees, and neighbourhood energy utility)

Managing your utility bill

Sign up to receive your bills by email

You can have your utility bills sent directly to your email address. Sign up now online.

Billing schedule

Find out when you will receive your utility bills: billing schedules for metered, and flat rate utilities.

Bill sent to a previous owner or tenant

If you have received a bill for a property you no longer own, send the bill back to the City, or forward the bill to the correct owner.

Sign up to receive your bills by emailBilling scheduleBill sent to a previous owner or tenant