The orchestra has 1,442 standard seats and 12 wheelchair spaces.
The balcony and dress circle have 1,230 standard seats and 4 wheelchair spaces.
- Wheelchair seating is available on the orchestra and dress circle levels.
- Wheelchair accessible washrooms are on the orchestra level and the third floor.
- Elevator access is available through the Smithe Street entrance.
- Hearing-assist units and binoculars are available at the main lobby coat check.
Parking near the theatre is limited. Give yourself extra time before your event to find parking. There is no parkade attached to the Orpheum, but there is parking in the neighbourhood, at meters, and public parking lots.
The Orpheum is two blocks south of the Vancouver City Centre Canada Line Station on West Georgia Street. Downtown bus routes also stop on Granville Street.
The box office typically opens two hours before performances for patrons to pick-up or purchase tickets to that evening's event only. The box office is operated by the ticket seller for the host event and is not open between performances.
Before the show
The lobby is open one hour before performances. Come early and enjoy the striking architecture of the Orpheum. We offer a selection of tempting snacks, local craft beers, and hand-picked BC wines. Beat the line-up by pre-ordering your intermission drinks!
Vancouver Civic Theatres requires that all audience members, including children, must have a ticket. There are no exemptions to this policy regardless of the child’s age.
If you are late to a performance, please be aware that you may not be seated until intermission. Video monitors are available in the theatre lobby to follow the action on stage.
To honour the performance’s integrity, the show’s producer will determine 24 hours in advance when latecomers may be seated. In some cases, latecomers may be seated at the back of the Orchestra.
Cameras and recording devices
Taking photographs and recording performances in theatres is not allowed unless authorized by the promoter or producer. Cameras and recording devices may be confiscated by theatre staff for the duration of the show.
Lost and found
To enquire about items, phone 604-665-3035.
BC Entertainment Hall of Fame
The Orpheum is home to the BC Entertainment Hall of Fame.
The Starwall Gallery on the 2nd floor off the Granville Street staircase features members of the Hall of Fame.
Outside the Orpheum is the Starwalk, a parade of plaques installed in the sidewalk along Granville Street to honour these artists.