Steps for Paying Online for Approved Permit

Privacy Statement

If you do not have a customer account, please follow these instructions. If you already have an account, proceed to the next section .

Requesting Customer Account and Password

All new customers need to request an account in order to view the facility reservations. Fill out the New Account Request completely, including birthdate. Please submit your request only once.

Please Note:

• Under phone number, you must enter a home phone number. If want to supply only one phone number, it must be entered as a home number.
• Do not check the box to use your email address as a login name - you must enter a login name and password.
• US style postal codes (zip codes) are not currently accepted by the system - if you are applying from the US, please leave the default postal code as is.

To request an account, fill in your details on the Account Request page, then click the "Submit" button.

You cannot proceed with the registration process until you receive your Customer ID and Password via email. Requests are processed during normal business hours (Mon-Fri, 9am-5pm) and are also processed evenings and weekends (usually within 24 hours). A working email address is required to complete the user account request.

Paying for your Approved Permit

1. Login

• Go to vancouver.ca/parks/safari_accountoptions.htm and login.
• Under "Account Payments" click "Pay on Account" link.

2. 'Account Balance'

• Confirm that the information is correct.
• Click "Continue".

3. 'Pay on Account Detail'

• Confirm that the information is correct.
• Click "Continue".

4. 'Payment Form'

• Select your debit card or credit card type, enter the number and expiry date.
• Click "Submit".

5. 'Account Payment Receipt'

• Print a copy of the receipt for your records.

6. Printing your permit

• Click the "My Account" button at the top of the screen
• Click the "Get a List of Prior Transactions" link.
• Click on the word "Reservation" beside your picnic reservation.
• Click on the permit number to view your permit.
• Print a copy of the permit for your records.

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