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Rental disputes and evictions

Do you have a problem with your landlord? Apply for dispute resolution through the Province of BC's Residential Tenancy Branch.

Dispute resolution is similar to court, but different in some important ways:

  1. Hearings are almost always held over the phone.
  2. Most tenants don't require the assistance of a lawyer.
  3. The person who runs a dispute resolution hearing, an “arbitrator”, acts similarly to a judge. They listen to both parties, consider the evidence, apply the law, and make a decision.

After the hearing, both the tenant and landlord must follow the arbitrator’s orders.

The standard application fee for dispute resolution is $100. Low-income tenants may not have to pay the fee at all.

For more information on dispute resolution, contact: