Coming home to find your house has been broken into and your valuables gone can be heart-breaking, especially if you have lost irreplaceable items like family heirlooms. In all the upset, it can be difficult to know what to do first.
If you believe the suspect is still on the property or the crime happened within the last 15 minutes, call 9-1-1 immediately. If there is no suspect on scene and it’s been 15 minutes or more since the incident occurred, please call the non-emergency line at (604) 717-3321. For more information on non-emergency calls, visit www.nonemergency.ca.
Nothing can prepare you emotionally for this experience, but we believe that by providing you information about general police procedures and the support available to you, the process ahead may be less difficult.
In this short video, you will find out what to expect once you have reported your break-in to police.
Information to Include in Your Written Statement
A police officer may take a verbal statement from you about what has happened to include in their report. The officer may also ask for a written statement if there is a large amount of property stolen or a high likelihood that someone will be caught, such as you having a potential suspect, evidence left behind at the scene, or a suspect in police custody.
This is the information that police will need:
- full name
- date of birth
- contact information
- date and time the last person left your home
- whether the residence was secured
- date and time you returned home
- detailed account of the events leading up to and around the break-and-enter
- property damage
- any other information that will assist in the investigation, like possible suspects or suspect vehicles
After the Police Have Left
Once the police and forensic investigators have gone, you can begin the clean-up.
Instructions for Cleaning Fingerprint Powder
- do not let children or pets near it
- do not vacuum the powder
- clean fingerprint powder as soon as possible to avoid spreading it throughout your home
- use a dry paper towel to carefully remove as much of the fingerprint powder as possible
- finish up with a window cleaning solution on paper towel
- if there is any blood to clean, use gloves and clean it with bleach and water
Adding Stolen Property to Your Report
You can add or remove information to or from your report by:
Vancouver Police Department
Transcription / CPIC Support
3585 Graveley Street
Vancouver, BC V5K 5J5
- your name
- date of your report
- VPD file number
Contacting Your Primary Investigator
Most police officers work rotating shifts, working for four days, followed by four days off, so it can sometimes take time to respond to you.
You can reach the officer by calling 3-1-1 or by email (firstname.lastname@example.org).
If you will be making an insurance claim, your insurance company will need a copy of your police report.
Request a Copy of a Police Report
With your consent, your insurer can make this request on your behalf. You will need to give them your police file number.
Victim Support Services
The Vancouver Police Department Victim Services can help you in many ways:
- emotional support
- information on taking care of yourself to reduce the effects of trauma
- personal and property based safety tips
- how to access free, VPD crime prevention information and programs
- referrals to appropriate areas of the VPD or other agencies
- contacting the police to get an update on your file
- information on how to recover stolen identification
- in the rare instance that you may be required for court as a witness, Victim Services can provide you court support and orientation