Victim Services FAQs

Q. When should I contact non-emergency versus 911?

A. See examples of when to call 911.

Q. How do I reach the police officer assigned to my case?

A. Call (604) 717-3349 and enter the officer's 4-digit police badge number to reach their voicemail.

Q. What number do I call if I need to contact Crown Counsel for court information?

A. Call (604) 660-4353.

Q. How do I find a number for victim services elsewhere in B.C.?

A. Call VictimLINK at 1-800-563-0808.

Q. Who can I call if I am in crisis after hours?

A. Call the Crisis Intervention and Suicide Prevention Centre of B.C. Crisis Line 24 hours at (604) 872-3311.

Q. Who do I contact if I require a copy of a police report?

A. See Information & Privacy or contact the VPD's Information and Privacy Unit at (604) 717-3071.

Q. What legal services are available to me?

A. Call the B.C. Legal Services Society (Legal Aid) at (604) 601-6000 or Dial-A-Law Lawyer Referral Service at (604) 687-3221.

Q. Where do I find information on drug and alcohol resources?

A. Call the Alcohol and Drug Information Line at (604) 660-9382.

Q. What other websites can I use to find helpful information for victims?

• Victims Info
• B.C. Court Online
• Ministry of Public Safety and Solicitor General – Victim Services Division