Fraud Reporting Information

Telemarketing Fraud (Telephone Scams) or Email Fraud

Fraudulent Scams asking for money - usually via mail or e-mail: A typical example of this is the "Nigerian Scam" where you are told that you have been selected to help move millions of dollars out of a country and are asked to give out your banking information or to pay taxes or storage fees, etc. Please contact Phonebusters which is a joint force multinational police agency which deals with such activities.

Telemarketing Lottery Frauds: please contact the Financial Crime Section via email at financialcrime@vpd.ca as well as Phonebusters.

Canadian Anti-Fraud Centre

If you are a victim of identity theft or suspect you may be, contact the Canadian Anti-Fraud Centre (formerly Phonebusters) to file a report and the local credit bureaus for assistance.

Canadian Anti-Fraud Centre (www.phonebusters.com)
Box 686
North Bay, Ontario P1B 8J8
Canada

Toll Free - 1-888-495-8501
Overseas or Local - 1-705-495-8501
Toll Free Fax - 1-888-654-9426
Overseas or Local - 1-705-494-4008
Email - info@phonebusters.com

Credit Bureaus

Equifax (www.equifax.ca) (covers 97% of all Canadian businesses)
Toll Free - 1-800-465-7166
TransUnion Canada (www.tuc.ca) (covers 3% of all Canadian businesses)
Toll Free - 1-877-525-3823

Stolen ID Resources

Foreign Affairs (Monday - Friday)		1-800-267-6788
Foreign Affairs (Weekends)		1-800-387-3124
BC Enquiries - ENQUIRYBC	604-660-2421	1-800-663-7867
Federal Enquiries - Govt of Canada	(www.safecanada.com)	1-800-622-6232
Information Services - Vancouver		604-875-6431

More Fraud Resources

RCMP Fraud Advice	(www.rcmp.ca)
Better Business Bureau	(www.bbbvan.org)	604-682-2711
Heads Up Fraud Prevention Program		604-594-5214
Canada Post		1-800-267-1177

Identification Resources For Replacement ID

BC Vital Statistics Enquiry Line (Victoria - 250-952-2681)			604-660-2937 – Press “0”
	(www.vs.gov.bc.ca - "Contacts" to other provinces)
BCDL or BCID - Driver’s Service Centre Info line			604-661-2255 1-800-950-1498
Health Insurance BC (Care Card/Pharmacare)			604-683-7151 say “Agent” or press “0”
Canadian Passport (Applications also at Canada Post outlets)
	Sinclair Centre: 2nd floor – Winch Bldg		604-586-2500; 1-800-567-6868
	757 W Hastings @ Granville
Social Insurance Number (SIN)			1–800-206-7218
Permanent Resident Card			1–800–255-4541
Citizenship & Immigration		(www.cic.gc.ca)	1–888-242-2100
	1148 Hornby St. @ Davie

Other Resources

Vancouver (YVR) Airport
	US Customs	604-278-3360
	Canadian Customs	604-207-7077
	Lost and Found	604-207-7000
Canadian Border Services Agency		1-800-461-9999