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Online Crime Reporting | Reporting Fraud and Lost / Stolen Identification |Tourist Filing Internet Citizen Report | Internet Citizen Report Jurisdiction Map and Information | Query about Submitted Internet Citizen Report

REPORTING FRAUD AND LOST / STOLEN IDENTIFICATION

Telemarketing Fraud (Telephone Scams) or Email Fraud

Emails or phone calls advising you have won something, requesting you cash a cheque and wire a percentage back, or advising you are in trouble with the Canada Revenue Agency or Immigration, are fraudulent. As are any emails or phone calls requesting your personal information or banking or credit card information. Do not respond to these emails or calls and report them to the Canadian Anti-Fraud Centre.

If you have been a victim of one of these scams or your personal information has been compromised, contact the Canadian Anti-Fraud Centre to file a report and the Canadian credit bureaus for assistance.

Canadian Anti-Fraud Centre
Toll Free - 1-888-495-8501

Credit Bureaus

There are two credit bureaus in Canada. If your personal information has been compromised, you need to contact both of them:

Identification Resources for Lost / Stolen and Replacement ID

Service Canada has a comprehensive list of internet links / resources for reporting and arranging replacement of government issued ID if your wallet is lost or stolen.

To report a lost or stolen Canadian passport, you must contact the Canadian Passport Program at 1-800-567-6868, or go in person to the nearest Service Canada Passport Office.

To report a lost foreign passport, you can either call the Vancouver Police non-emergency line at (604) 717-3321 or go in person to either VPD public service counter:

3585 Graveley Street
Monday to Friday
8:00 a.m. to 5 p.m.

2120 Cambie Street
Daily
8:00 a.m. to 5 p.m.

To report a stolen Canadian or foreign passport if you have a suspect, please call the VPD non-emergency line at (604) 717-3321.

Local Residents

The following must be provided:

  • passport number (if you do not know your number, please get it from your consulate or embassy before coming to the VPD public service counter

  • current picture identification or several other pieces (one item with your signature)

Tourists

  • please bring whatever ID you have available - if you don't have any ID, please bring in your hotel receipt, airline tickets or vehicle rental receipt

Prevention

See Preventing Fraud for tips and real examples.

See Crime Prevention & Safety for Businesses for tips and information from the VPD from the VPD on preventing financial crimes within your business.

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