Residents

Vancouver prides itself as being one of the most livable cities in the world. Not only is it a physically beautiful place to live, but the city also provides a wide range of services and opportunities to its residents. Many of the day-to-day services are provided by the City of Vancouver, such as garbage collection, street cleaning and traffic lights, while others are the jurisdiction of senior levels of government or other organizations. Vancouver has received several awards for its various services and programs, including a United Nations award for Innovation in Public Service.

Learn more about the City of Vancouver's mission, values and objectives.


To help you in navigating our site, we have compiled a list of links just for you, the resident.

How do I apply for ...

homeowner grant l tax deferment l tax certificate l jobs with the City l dog licence l residential parking permit
development permit l building permit l occupancy permit l plumbing permit l electrical permit l gas permit
tree removal permit l rental property business licence l childcare grant l capital grant l community service grant
social responsibilty fund l partners in organizational development grant l cultural grant l film permit
special event permit l block party l fire permit l anchoring permit l bed and breakfast l hydrant use permit
laneway housing l coop registration for backyard hens


What is the schedule for ...

garbage/ recycling/ yard trimmings collection l city events l council meetings l water main flushing
community events


How do I pay ...

parking ticket l by phone parking l property taxes l home owner grant l tax certificate l dog licence l utilities


How do I report ...

dangerous animals l graffiti l pothole l problem with street lighting l problem with traffic signals
street tree concern l abandoned vehicle l illegal dumping l noise l water problems l flooding


How do I order ...

garbage stickers l recycling boxes and bags l composter l archival photos l archival cards/ maps


Where can I find information about my community's ...

events l roadwork l development plan l housing l libraries l parks l recreational facilities l maps
community policing offices l history l map l bike paths l sustainability initiatives l greenways l civic theatres
by-laws l heritage conservation program l guide to City l properties for lease l properties for sale
Greenest City initiatives l Homeless Emergency Action Team l Neighbourhood Emergency Preparedness Program
Green Street program l community gardens l Green Homes program l Zero Waste Challenge Globe
neighbourhoods l Crime Free Multi-Housing Program l rapid transit projects l food scraps collection program
accessiblity and inclusion l 2011 election


How do I contact City of Vancouver ...

departments l staff l police l fire l library l parks & recreation l building inspector l electrical inspector
plumbing inspector l environmental protection l real estate services l client service centre
property use inspections l 2011 election office


How can I get involved with ...

city government l my community l volunteering l advisory bodies l emergency social services l City Facebook/ Twitter