Accessible public transit
Transit is a critical service for people with accessibility challenges. A universally accessible transit system provides mobility that lets every resident meet their needs and fully participate in city life.
Metro Vancouver was the first in Canada to adopt a policy offering fully accessible transit services. TransLink has made significant achievements toward their goal of 100% accessible transit. All conventional buses, community shuttles, SkyTrain and Canada Line vehicles, SeaBus, and West Coast Express trains are fully accessible to people of all abilities.
Providing fully accessible transit vehicles is only part of an accessible transit system. It is the City's responsibility to ensure that people of all abilities can access the transit stops so that they can use transit services. Currently about 80% of transit stops in the City are designated accessible.
The City is working toward the goal of a fully accessible transit system by ensuring:
- All transit waiting and boarding areas are improved for accessible transit vehicle operation
- An accessible public realm including clear unobstructed sidewalks, smooth surfaces, curb ramps, and audible signals at pedestrian crossings
- Access to and from transit stops in construction zones and during special events
TransLink also offers door-to-door shared-ride services for eligible customers through its HandyDart service. For more information on accessible transit service in Vancouver, including HandyDart, see TransLink's website.