Repairing potholes is an affordable way to maintain our roads. Potholes can form on older road surfaces due to seasonal changes in temperature – freezing and thawing.
Our crews routinely monitor road conditions and identify areas that need repairs. Road users and business owners can help by reporting potholes when you see them. This year, we will spend more than $350,000 to repair potholes across the city.
Provided that the issue is non-emergency, use one of these methods to get City crews to your community. We will assess the pothole and schedule a repair. Most potholes can be repaired within 48 hours.
Use the VanConnect app to avoid waiting on hold. Follow the steps within the app.
View video on how to report potholes on VanConnect .
If you don't have a smartphone, try the desktop version.
Call 3-1-1 with the location, size and depth of the pothole.
Tweet @CityofVancouver and a customer service representative will tweet you back.
Report potholes now
Use our VanConnect app to notify us of potholes.