Cancel your business licence application

Processing of applications

Access to the Business Licence Office is by appointment only. Walk-in service and drop-in appointments are not available.

To help process your applications more quickly, we have moved to a digital approach for applications, enquiries, and payments:

Processing times are currently delayed. We will contact you with questions or next steps once we have processed your request.

Step 1: Cancel your application
To cancel your application for a business licence, either:
- Send an email
- Mail a letter
- Visit us in person
Step 2: Fill out a refund request
If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.

Refund cheques will be mailed out and may take approximately four weeks to process.

Information we require

Include the following information in your notice:
- Licence year
- Licence number
- Account number
- Business name
- Business owner name
- Business address
- Contact name
- Telephone number
- Reason for cancellation
Complete a refund request form

Fee

The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $98.

In-person scheduled appointments. Walk-in service and drop-in appointments are not available.

Development and Building Services Centre
Ground Floor
515 West 10th Avenue

Mailing address:
Revenue Services
PO Box 7878
Vancouver, BC V6B 4E2