Cancel your business licence application
Processing of applications
Access to the Business Licence Office is by appointment only. Walk-in service and drop-in appointments are not available.
To help process your applications more quickly, we have moved to a digital approach for applications, enquiries, and payments:
- Submit your business licence application by mail or email
- Renew your business licence online
- Customer enquiries, contact us online
Note Processing times are currently delayed. We will contact you with questions or next steps once we have processed your request.
Get support for your local business
Steps to cancelling your application
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Step 1: Cancel your application
To cancel your application for a business licence, either:
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Step 2: Fill out a refund request
If you have already made a payment for your business licence application, but your licence has not yet been issued, you may apply for a refund.
Refund cheques will be mailed out and may take approximately four weeks to process.
Information we require
Include the following information in your notice:
- Licence year
- Licence number
- Account number
- Business name
- Business owner name
- Business address
- Contact name
- Telephone number
- Reason for cancellation
Complete a refund request form PDF file
Fee
The non-refundable portion of the business licence fee, under Schedule A of Licence Bylaw 4450, is $98.
Location
Appointment required
Development and Building Services Centre
Ground Floor
515 West 10th Avenue
Mailing address
Revenue Services
PO Box 7878
Vancouver, BC V6B 4E2
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