Trucking services performance evaluation
We work to ensure that the evaluation system we use for hired trucker rankings is as open, transparent, and trusted as possible.
Evaluation areas and ratings
Our site supervisors monitor how you perform in these areas and rate your performance.
|General requirement examples
Arrives on time for start of work
Carries out work as instructed
Returns promptly after deliveries
Drives and maneuvers efficiently and safely
Working safely with approved personal protective equipment (PPE)
Always uses hard hat, high visibility vest, safety glasses, safety toe boots, and any other assessed PPE requirements
Equipment reliability and condition
|Meets the requirements of the superivsor
|Failed to meet requirements of the supervisor
Final scores and branch rankings
At the end of each calendar year, our branch ranking for the new year is based on the previous year’s ratings, as recorded on the daily hired equipment sheets.
Hired Trucks with perfect records from the previous year’s daily hired equipment sheets and no issues with administration will retain their previous year’s ranking position (or move up if others above move down within their assigned branch).
Hired Trucks with poor evaluations recorded on their daily hired equipment sheets throughout the previous year will move below the companies without any poor evaluations.
Within the group of operators with one or more poor evaluations, each operator will be ranked in order of the lowest to highest number of poor evaluations.
If there are an equal number of poor evaluations with operators, the proportion of days they worked will decide their ranking.
Release of new branch rankings
We'll email the new rankings after completing and calculating the evaluations.
Have concerns about your ranking? Learn how to appeal your ranking
We expect hired truckers to provide trucking services that are typical to civic works activities such a hauling of soils, aggregates, and typical non-hazardous excavation material.
If a hired truck vendor frequently fails to meet our requirements according to multiple evaluations, we'll notify the vendor to attend a performance-review meeting. At the meeting, we'll outline our concerns and provide a warning letter stating that, if you continue to frequently fall below our minimum expectations, we may remove the vendor from our hired trucking list.