Processing of applications
Access to the Business Licence Office is by appointment only. Walk-in service and drop-in appointments are not available.
To help process your applications more quickly, we have moved to a digital approach for applications, enquiries, and payments:
- Submit your business licence application by mail or email
- Renew your business licence online
- Customer enquiries, contact us online
Note Processing times are currently delayed. We will contact you with questions or next steps once we have processed your request.
You need a licence to transport people or property in Vancouver.
Licensing fees are pro-rated.
How to apply
Effective April 1, 2020, ride-hailing companies wishing to operate across municipalities in the Lower Mainland, may apply for an ride-hailing inter-municipal business licence, provided they have obtained a Provincial TNS licence External website, opens in new tab.
Types of licences
Bike couriers operate a self-propelled bicycle to transport goods.
Charter vehicles transport people between specified locations on a prearranged basis.
Driver instructor vehicles
Driver instruction vehicles are used to teach people how to drive.
Horse drawn carriages
Horse-drawn carriages transport people along fixed travel routes and are drawn by up to two horses.
Limousines have specific features and transport people for special purposes on a prearranged basis.
Pedicabs are self-propelled or motor-assisted three-wheeled vehicles that transport up to two people (plus the driver).
Quadricycles are non-motorized, self-propelled four-wheeled cycles.
Rental vehicles (U-drive) are rented by the hour, day, week, or month, without a driver.
Ride-hailing (transportation network service)
Ride-hailing is booking rides and paying for car service through a smartphone app with a transportation network service.
Taxicabs transport people between locations, with a meter.
Tow trucks transport other vehicles between locations.
Steps we are taking to limit congestion on our roads
Our goal for limos, ride-hailing vehicles, and taxis in Vancouver is to complement transit and active travel, advance shared mobility, and contribute to an efficient and safe transportation system.
Contact the vehicles for hire inspector