Access City services online
Wear a mask when you visit our buildings
Stay home if you're sick or have symptoms
Stay 2 metres apart
Avoid large gatherings
Get vaccinated
All COVID-19 vaccines in Canada are safe and effective. Everyone living in BC can be vaccinated for free in 2021.
Learn how to get vaccinated External website, opens in new tab and help your family and friends register.
Enforcing health orders
City staff and park rangers actively provide education about compliance with provincial health orders External website, opens in new tab but they do not have authority to enforce these orders through tickets and fines External website, opens in new tab.
Vancouver Police may issue tickets and penalties to people and businesses that violate the orders.
Moving Vancouver Forward: Economic and community recovery
We're supporting and accelerating economic and community recovery through new programs and initiatives.
Affected City facilities and services
Most facilities have reopened, and there's a lot you can do online, by phone, or by appointment.
Affected Parks and recreation facilities and services
Learn what parks, beaches, community centres, and more are open and what new guidelines are in place.
Road closures and changes
Find out about temporary closures and changes to help citizens physically distance, and other closures in your neighbourhood.
Making Streets for People program
We are reshaping how we use our streets and public spaces to help residents physically distance and mitigate the risk of COVID-19 to our communities.
Community support
Our Community Resilience team focuses on supporting community members who are most at risk during the COVID-19 pandemic.
State of Emergency By-law PDF file (21 KB)
The State of Emergency grants us additional powers to reduce the spread of COVID-19, including procurement of critical supplies, acquisition or use of land or property, and enforcement of Provincial or City orders.
The order PDF file (117 KB) issued on March 20, 2020, has since been rescinded.
COVID-19 core safety plan PDF file (490 KB)
This document outlines essential safety protocols to ensure the health and safety of staff and citizens as we maintain, expand, and restart operations during the COVID-19 pandemic.
City construction
Construction is an essential service. City crews are continuing critical-infrastructure upgrades and maintenance work.
Pets External website, opens in new tab
The BC CDC says there's currently no evidence that pets can become sick with COVID-19 or can spread the virus to people.
Rental housing
Review supports available to help renters in Vancouver during the COVID-19 emergency.
Food
Review resources to find food if you are in need, and give food by donating or volunteering.
Waste and recycling
Safely dispose of your garbage to prevent the spread of COVID-19 and protect our waste collection staff.
Childcare at community centres
Get details about childcare sites reopening at some community centres as of September 1, 2020.
Hygiene
Handwashing stations and public toilets map External website, opens in new tab
Handwashing stations and public toilets map - printable map PDF file (165 KB)
Includes locations in Downtown and Downtown Eastside.
Donate
Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.
Self-isolation PDF file (113 KB)
Get a guide on how to be prepared for self-isolation, including a checklist for your self-isolation kit.
Property tax
Public access to City Hall is limited. Please make payments online, through your bank, or by mailing or dropping off a cheque. Cash payments are not accepted. Call 3-1-1 if you need assistance.
If you come to City Hall in person, there may be lineups – please be prepared to wait outside.
Health
BC COVID-19 self-assessment tool External website, opens in new tab
The symptoms of COVID-19 are similar to other respiratory illnesses like the flu and common cold, according to the BC Centre for Disease Control (BC CDC).
Symptoms include: cough, sneezing, fever, sore throat, and difficulty breathing.
BC Centre for Disease Control External website, opens in new tab
Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus.
BC Mental Health External website, opens in new tab
It's normal to feel worried and overwhelmed and in these difficult times you might be wondering how to best manage your stress and anxiety.
Support for local businesses
Review how we and others are supporting local businesses during COVID-19. Get resources and review guidelines for businesses.
Remote work support for employers
Get support if you are offering remote and flexible work to your employees. Download the Remote and Flexible Work Toolkit and access other resources.
Recovery support for non-profit and social enterprise organizations
Find resources and guidance to support non-profits and social enterprises recover, rebuild, and look to the future.
Temporary Expedited Patio Program
To support business recovery due to COVID-19, we have created an expedited patio permit. Restaurants and cafes can quickly apply to convert on-street parking or sidewalk spaces into temporary patios.
Help get and give food
Review funding and volunteer resources for non-profit organizations.
Give help
Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.
COVID-19 news
Council waives 2021 patio permit fees
May 21 2021 - City Council voted this week to waive all annual 2021 patio permit fees for small and large patios across Vancouver.
One year after start of pandemic, Vancouver remains focused on economic and community recovery
April 27 2021 - A report presented to Council summarizes our efforts to respond to COVID-19, and to support economic and community recovery across Vancouver.
Upgraded Beach Avenue ready for its summer close-up
April 26 2021 - Our interim improvements to increase safety and public space for people who walk, cycle, take transit, or drive along Beach Avenue are complete.
Province of BC COVID-19 website External website, opens in new tab
Find information about public health guidance, financial support, BC's restart plan, employment, child care, and more.
Government of Canada COVID-19 website External website, opens in new tab
Find information about the current situation, financial and economic support, health, limiting the spread, travel, and more.