Going to ice rinks during COVID-19

COVID-19 Restart: ice rinks

Ice rinks are open. Public skating sessions and skating lessons are available. Find an ice rink near you

Register for skating sessions


No-show guidelines

May 7, 2021: Due to the limited number of available recreation sessions and to allow more community members to enjoy our facilities, no-show guidelines apply to all registered fitness, pool, and rink sessions.

Effective May 8, 2021, customers will be able to withdraw online at vanrec.ca from all Park Board fitness, pool, and rink sessions with a scheduled start date of May 11 and onward.

Learn more about the no-show guidelines

COVID-19 safety measures

To encourage physical distancing and keep everyone safe, we're:

  • Limiting the number of people who can use the ice rink at a time
  • Implementing signage to educate people on new processes, procedures, and safety measures
  • Cleaning and disinfecting rental skates and helmets after each use 
  • Screening staff daily for their health
  • Cleaning the rink lobbies and sanitizing high-touch areas after every session
  • Limiting our skating lessons to four instructors on the ice at a time. Allocating one instructor for a maximum of four students
  • Spectators will not be permitted in the rink
  • Skate and helmet rentals will not be available for stick and puck sessions or drop-in figure skating

General safety practices

Stay home if you are sick. By entering our facilities, you are declaring that you are in good health.

Take the BC Health self-assessment if you are unsure

  • Masks are mandatory in our facilities at all times with the exception of those under the age of 12. If you do not have a mask, one will be provided at the front desk.
  • Respect and follow staff directions, queuing procedures, and posted signage at all times.
  • Maintain 2 metres distance or more from others at all times.
  • Sites will have designated entrances and exits with one-way flow of traffic.
    • Not all traditional entrances and exits will be available.
    • Look for signage on walls and floors.

Plan your visit

What you need to know before you arrive:

  • Arrive no more than 15 minutes before your reserved skating time.
  • Arrive dressed for the session as there will be a limited amount of time to get ready before your ice time. 
  • You will have 15 minutes at the end of a session or lesson to take your skates off and exit.
  • Leave all valuables at home. There will be no access to lockers.
  • If you're late and registered for a session that: 
    • Is full, your place will go to a drop-in customer. There are no refunds for late arrivals.
    • Is not full, ask staff for instructions

​​​​​​​Visit the ice rink

When you arrive, here's what to expect:

  • Stay 2 metres apart from people who aren't in your household or social bubble.
  • Follow the signs to the new entrances. 
  • Follow the entrance and exit signs for the washrooms.
  • Facilities are one-directional to maximize safety and customer efficiency.
  • Exit the rink within 15 minutes at the end of your skating session or lesson

Customers who don't follow the rules and safety guidelines of the rink may be asked to leave without a refund or prevented from registering for future sessions and lessons.

Refunds

If unable to attend a skating session for which you have registered, you must cancel in advance to receive a refund. Cancellation requests should be submitted by accessing your account at vanrec.ca by 11:59pm the day before your session. Requests by phone or in-person must be done by 3pm the day before your session or by Friday 3pm for weekend sessions.

If you do not show up for your session, there will be no refund. If you arrive after the start time of your session:

  • Your space could be sold to a drop-in customer. If the session is full, you will not be given admission and will not get a refund.
  • If the session is not full, you may be permitted entry; ask staff for instructions. 

​​​​​​​Find the phone number for your recreation facility

​​​​​​Register online for skating lessons and sessions

We're currently offering skating lessons only at Trout Lake and Killarney ice rinks. We're unable to offer beginner skating lessons (Child level 1 and Preschool level 1 and 2) at this time.

Registration for public skating sessions opens three days in advance, and closes 30 minutes before the session starts.

Flexipasses and 10-visit passes are accepted for online session registration and facility drop-ins. Flexipass holders can now contact a recreation facility to reactivate pass, request a credit on account, receive a refund, or keep pass suspended temporarily.

No-show guidelines apply to all registered sessions, including sessions registered with a pass. If unable to attend a session for which you have registered, you must cancel in advance by accessing your vanrec.ca account. Learn more about the no-show guidelines

Register now

Skating sessions are 45 minutes or one-hour long. Skaters 7 years and younger must be accompanied on the ice by a parent or guardian over the age of 16 years.

Skate and helmet rentals are available (except for Stick and Puck sessions and drop-in figure skating). Sticks, pucks, and rings will not be available but you may bring your own. Other skate aids are limited.

Skating lessons Public skate

50+ and better skate Drop-in figure skating

Stick, puck, and ring Family stick, puck, and ring

 Tip: In the registration system, filter skating lesson/sessions by location(s) to get sessions at your preferred rink.

Drop-in admission

  • 20% of the rink's skating sessions capacity is reserved for drop-in patrons.
  • Contactless payment is preferred, but cash is accepted.

Leisure Access Program (LAP)

  • The 100% discount is automatically applied to City of Vancouver residents who are currently enrolled in LAP.
  • Ensure that your account is set up correctly and that your pass is linked to your current account.
  • Email recreation@vancouver.ca if you have a problem with your account.
  • If you don't have a OneCard or you're not a current LAP member, you will need to pay the regular admission fee.
  • Bring your OneCard when you arrive at the rink.