Heat pumps

Find out which permits are required to install an electric heat pump to heat and cool your home or hot water.

Rebate programs

Up to $9,000 in total rebates are available for heat pump conversions in the Vancouver. Learn more

The Heat Pump Group Purchase Rebate provides additional savings for multiple homeowners purchasing heat pumps
Phone the “Ask an Energy Coach” hotline at 1-844-881-9790 to discuss your renovation with experts at no cost

What is a heat pump?
A heat pump is an appliance that moves heat in and out of your home using electricity. A single system can both heat and cool your house year-round and there is a wide range of systems to supplement or fully replace your existing heating or hot water systems.
A heat pump requires an exterior condenser unit that can be installed on the ground or mounted on a wall. The heated or cooled air can be transferred inside the house either in ducts or with ‘ductless’ systems.
- Watch our webinar to learn more about installing a heat pump
- Learn more about the role of heat pumps in green home retrofits
Benefits of a heat pump
The electrical grid in British Columbia is over 92% renewable energy, so switching to a heat pump from fossil-fuel systems can significantly reduce a home’s carbon emissions.

Recent technology improvements have allowed for:
- Active air filtration and better indoor air quality
- High efficiencies of 300% and higher
- Quieter fans and condensers
- Smaller and more streamlined units
- More cost effective and flexible solutions
Find more answers to commonly asked questions: BetterHomesBC heat pump FAQ

Phone: 604-873-7611

Access to the Services Centre is by appointment only. Walk-in service and drop-in appointments are not available.

Location and mailing address
Development and Building Services Centre
515 West 10th Avenue
Vancouver, BC V5Z 4A8

Transit nearby