Pay your Vacancy Tax (Empty Homes Tax) by-law notice

Ways to pay

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  Pay in person

  You can pay a by-law notice at City Hall any time.

  Location

  City Hall
  Ground floor, Revenue Services
  453 West 12th Avenue

  During opening hours

  • Hours: 8:30am to 5pm Monday to Friday, excluding holidays
  • Pay by cash, debit, credit card, cheque, or money order.

  Important note Credit card cheques are not accepted.

  When the building is closed

  • Drop a cheque or money order through the mail slot at the 12th Avenue doors.

  Important note Make your cheque or money order payable to the City of Vancouver and write the by-law notice number on it.

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  Pay by mail

  Before you mail in your payment

  1. Make your cheque or money order payable to the City of Vancouver.
  2. Write the by-law notice number on the cheque or money order.

  Important note Credit card cheques are not accepted.

  Mailing address

  City of Vancouver
  Revenue Services
  PO Box 7747 Station Terminal
  Vancouver BC V6B 8R1

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  Pay by phone

  Important note When paying by phone, you will need to provide the by-law notice number.

  Phone	When	Payment method
  3-1-1 604-873-7000 (Outside Vancouver) 7-1-1 (TYY)	7am to 10pm, daily	Credit card (Visa, MasterCard, and American Express)

Issues with your by-law notice

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  Non-sufficient funds (NSF) fee

  Non-sufficient funds (NSF) fee: $35 per cheque returned by the bank or credit card chargeback

  No discounts are available to by-law notices with previous payments that have been returned by your bank because of NSF cheques or credit card chargebacks. The full notice amount is due, plus the NSF fee.

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  What to do if you paid your by-law notice but received a notice

  If you have paid your by-law notice but received a notice:

  • Your payment may have been applied to another by-law notice in error
  • You may have paid the discounted amount after the 14-day deadline
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  When your by-law notice may be cancelled

  Your notice may be cancelled if:

  • The notice was issued to the wrong Vacancy Tax account
  • A duplicate notice was inadvertently issued for the same incident
  • We made an error in recording the receipt of your declaration
  • A declaration was not required for your property

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  Past Empty Homes Tax due dates

  2021 tax year

  • January 1 – December 31, 2021: Vacancy reference period
  • February 2, 2022: Declaration deadline
  • July 5, 2023: Final deadline for late declarations

  2020 tax year

  • January 1 – December 31, 2020: Vacancy reference period
  • February 2, 2021: Declaration deadline
  • July 5, 2022: Final deadline for late declarations

  2019 tax year

  • January 1 – December 31, 2019: Vacancy reference period 
  • February 4, 2020: Declaration deadline 
  • July 5, 2021: Final deadline for late declarations