|
Electronic plan
(ePlan)
|
Electronic plan (ePlan) accepts electronic plans for permit types, electronic seals, and signatures.
Development and building permit applications are now accepted, paid, and processed electronically.
|
Significantly reduced costs related to printing, courier, drop off wait time, and customer experience
Reduce paper-based work and in-person visits
|
Completed
|
| Permitting information sessions |
Provide in-person support to help applicants resolve any questions or concerns |
TBC |
Launched
(Looking at scheduling additional sessions.)
|
|
Waive penalties and prior unpermitted work
|
Waive penalties and requirements to resolve for previously unpermitted work carried out, unless it's a life-saving issue.
|
Reduction in staff research
2 weeks processing time per application
|
Completed
|
|
Pilot a 12-month partial relaxation of the Tree By-law
|
Trees smaller than 30centimetre diameter may be removed without a tree permit.
|
2 weeks processing time per application
|
Completed
(Restored to 20 centimetre diametre.)
|
|
Faster processing for single family houses, duplexes, and laneway applications
|
Shortened initial review time
Initial contact within 2-3 days
Faster delivery of initial deficiency list
|
75% faster per application
Nearly 16 weeks per application
2 weeks per application
|
Completed
|
|
Faster processing for laneway applications
|
Standalone stream provides quicker initial review.
|
12 weeks per application
|
Completed
|
|
Faster processing for less-complex residential renovations
|
Streamlined approval
|
7 weeks per application
|
Completed
|
|
Landscape review
|
Reduced landscape review for demolition permits, renovations, and field reviews.
|
3 weeks processing time per application
|
Completed
|
|
Improved data collection
|
Pilot new data collection to streamline energy compliance (ASHRAE) process.
|
2 weeks processing time
per application
|
Completed
(Eliminated a backlog of 3,000 applications.)
|
|
Online enquiry form
|
Building and development enquiries can now be submitted through an online form, which provides a tracking number for status updates via 3-1-1.
|
Significant savings in trips to City Hall,
improved service levels, traceability of requests, and customer experience
|
Completed
|
|
Electronic plan (ePlan)
|
Electronic plan (ePlan) accepts electronic plans for permit types, electronic seals, and signatures.
Development and building permit applications are now accepted, paid, and processed electronically.
|
Significantly reduced costs related to printing, courier, drop off wait time, and customer experience
Reduce paper-based work and in-person visits
|
Completed
|
|
Inspections
|
Booking or cancelling an inspection is now a one-stop process with everything you need on one page.
|
Improvements in efficiency, service levels, and customer experience
Applicants for less complex renovations processed in as little as 2 weeks
|
Completed
|
|
Excavation and shoring
|
Eligible new developments who require excavation or shoring may receive their building permit in advance of their development permit.
|
Increased flexibility to begin excavation or shoring while other components of the project are finalized
|
Completed
|
|
Reduce requirements and costs for businesses (24-month pilot program)
|
Waive development permit for eligible businesses(general office, retail store, health care office, barber shop, or beauty salon, and beauty and wellness centre) changing to a different use.
Waive occupancy upgrade for eligible businesses changing between office use and mercantile.
Increase parking minimums for commercial or heritage zones to 300m.
|
Up to 20 weeks processing time per application for eligible businesses* changing to a different use
Up to 8 weeks processing time per application for eligible businesses changing between personal use and mercantile
|
Completed
(Dedicated fast-track online enquiry and application page was launched in spring 2022.)
|
|
Reduced Vancouver Building Bylaw (24-month pilot program)
|
Simplified application and review process.
Small suites occupancy increased to 100 persons.
Subdividing a suite no longer triggers a major renovation.
|
Up to 17 weeks processing and review time per application
|
Completed
|
|
Site drawings
|
Simplified site drawing requirements for eligible residential and commercial renovations.
|
One week processing and review per application
|
Completed
|
|
On-site review
|
Detailed review of commercial and residential renovation permits will now be completed by inspectors.
|
Increased office staff to review applications and clear backlogs
Up to 4 weeks processing and review per application
|
Completed |
