Request a meter reading

Special readings will continue to be conducted on Friday, December 24, and Friday, December 31. Final bills for these reading dates will not be provided until January 2022.

Request a special meter reading if there is a change to your property (such as selling the property to a new owner, or having new tenants).

Fees and billing

The fee for a special reading is $109. It will be added to your final utility bill that you'll receive the week after the special reading.

For sold properties, we email the final bill to your lawyer or notary unless you request otherwise.

How to request a reading

Special meter readings are completed on Fridays (or Thursday when Friday is a holiday) during department business hours.

Make your request at least five business days before the reading date you want to book. You are not required to be present for the reading.

Request a water meter reading

To change or cancel your reading, phone 3-1-1 at least three business days before your reading.