Residential building lockbox permit


A lockbox allows firefighters and rescue workers to enter your building without causing extra damage during an emergency.

The lockbox contains keys for the main entrance, common areas, roof access, stairwells, and other public areas of the building.

A building lockbox permit is needed to install a lockbox in a multi-unit residence.

Contact the Fire Prevention Branch of Vancouver Fire and Rescue Services directly for help navigating through the permit process, or for more information.


Contact any locksmith to install a Mul-T-Lock system lockbox. Authorized locksmiths may be able to complete the permit application process for you before they install the lockbox.

Apply for a lockbox permit

The application process is different in the City of Vancouver from the application process in the University Endowment Lands.

In the City of Vancouver 

You need a building lockbox permit to complete your lockbox installation. Either the property owner or the locksmith can apply for a lockbox permit.

Apply online

Register and submit application

You may also apply for your lockbox permit in person at the Development and Building Services Centre which is located at 515 West 10th Avenue.

After you receive your permit

  1. Send your lockbox lid to the Fire Prevention Branch.
  2. Request the installation of your lockbox lid using your online permit account or by phoning 311 or using the online portal.
  3. A fire prevention officer will contact you to schedule the installation of the lid and keys into the lockbox.

In the University Endowment Lands

  1. Download the UEL lockbox inspection form  (173 KB)
  2. Complete the top portion of the form.
  3. Contact Fire Prevention to request an inspection of the installation.


Fees are subject to change on an annual basis.

Permit type Fee
City of Vancouver residences or businesses $130
University Endowment Lands residences None

Pay for the permit when you apply by cash, cheque, debit, or credit card.

Contact Pre-Fire Planning

Mailing address
Pre-Fire Planning
Vancouver Fire and
Rescue Services
600 - 575 W 8th Ave
Vancouver, BC V5Z 0C4

Phone: 604-873-7593

Fax: 604-873-7872