Report witnessed illegal dumping on City property

Use our app to report witnessed illegal dumping

The fastest way to report witnessed illegal dumping on public property in your neighbourhood is using our online tool. You'll need the witnessed illegal dumping location, description of what was dumped, and an optional photo.

Due to the high demand for removing illegally dumped waste, it may take some time before City staff are able to collect the reported waste.

We may contact you if you have witnessed illegal dumping.

Illegal dumping on private property

Phone the Vancouver Police Department's non-emergency line: 604-717-3321.

VanConnect app not loading for some iOS and Android users

How to solve the issue

Android users

  1. Go into device settings for the app and clear the app's storage or data
  2. Re-launch the app and log back in

iOS users

  1. Log out of the app and log back in
  2. If this feature is not accessible, uninstall and reinstall the app

Download the VanConnect app for your smartphone