Use our app to report wildlife issues in Vancouver.

Use our app to report wildlife issues

VanConnect app not loading for some iOS and Android users

How to solve the issue

Android users
1.    Go into device settings for the app and clear the app's storage/data
2.    Re-launch the app and log back in

iOS users
1.    Log out of the app and log back in
2.    If this feature is not accessible, uninstall and reinstall the app from the App Store

Download the VanConnect app for your smartphone