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City appoints Jessie Adcock as new General Manager, Development, Buildings, and Licensing

Jessie has had many accomplishments in her role as CTO, and I believe her clear communication style and leadership ability, as well as her expertise in service management and technology implementation, will serve the City and her new division well.

Sadhu Johnston, City Manager

Jessie Adcock
November 7 2019 –

Today, the City of Vancouver is announcing that Jessie Adcock has been appointed to the position of General Manager, Development, Buildings and Licensing. She is currently the Chief Technology Officer at the City.

Adcock joined the City in 2013 as its first Chief Digital Officer and was the first individual to hold such a role in a Canadian public sector organization. In that capacity, she was responsible to lead the implementation of the City’s digital strategy and also provided leadership to the 3-1-1 contact centre. 

In 2016, she took on the expanded role of Chief Technology Officer (CTO), including a mandate for the transformation of the information technology function. 

“Jessie has had many accomplishments in her current role as CTO, and I believe her clear communication style and leadership ability, as well as her expertise in service management and technology implementation, will serve the City and her new division well,” said Sadhu Johnston, City Manager. “We conducted a thorough search to fill this role, and are always happy to promote from within when it’s the right fit.”

Development, Buildings, and Licensing division

The Development, Buildings, and Licensing division at the City supports the development of vibrant communities, ensures the quality and safety of buildings, and leverages the use of permits, licences and enforcement to advance Council priorities. 

The division steers policies and services to shape how people build, work and live in Vancouver and engages with a diverse group of customers and stakeholders, including developers, architects, small and large business owners and residents. The department also operates the City’s largest public service counter and includes the Chief Building Official, responsible for the Vancouver Building Bylaw, as well as the Chief Licensing Inspector.

“I am passionate about the opportunity for transformation in Canada’s public sector organizations and am very proud of how much the City of Vancouver has done to date to improve service delivery via the digital strategy as well as countless other initiatives aimed at improving operational efficiency,” said Adcock. “Development, Buildings and Licensing is an organization with tremendous transformation potential from a technology and service delivery perspective. Having worked through and led transformation initiatives and managed complex operations in multiple sectors, I look forward to this opportunity to further improve how we deliver services and value to our community.”

New duties begin December 2

Adcock will assume her new duties as of December 2, 2019. She is filling the position previously held by Kaye Krishna, who left the City in January to take on an assignment with the Province of British Columbia as Deputy Minister of Municipal Affairs and Housing.

Adcock’s experience prior to joining the City includes senior roles in technology, project management and marketing in the financial services and telecommunications sectors. She holds a Bachelor of Arts and an MBA.