Acting Director of Civic Engagement and Communications
Gail Pickard joined the City in 2016 as the Communications Manager for Engineering Services, and was appointed Associate Director, Civic Engagement and Communications in 2017. She has more than 30 years’ experience developing creative and targeted solutions for employee, stakeholder, and public audiences.
Prior to joining the City, Gail worked for a number of large organizations, including the Insurance Corporation of BC, Coast Capital Savings, and BC Lottery. At Coast Capital, she was the lead communicator for two mergers in two years. At ICBC, she was the communications lead for the corporation’s Transformation Program, primarily supporting the conversion to a new claims system with change management communications for staff, insurance brokers, and the public.
Gail is a graduate of Simon Fraser University’s Communications program and holds an Honours Bachelor of Journalism from Carleton University. An Accredited Business Communicator (ABC) of the International Association of Business Communicators, Gail is a former journalist and multiple award-winning corporate communicator.