Visiting VanDusen Botanical Garden during COVID-19

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  Passes and 3rd party ticketing

  We are accepting Destination Experience Passes, the Park Board complimentary or gift pass (green or blue), and VanPass tickets at this time. If you have one of these passes or vouchers, please call the VanDusen Admission line at 604-257-8463 in advance to reserve your entry time. Ticket holders must provide both their booked VanDusen ticket and their pass/voucher upon entry.

  To redeem your valid, not-expired, VBGA complimentary (Bring a Friend) guest pass, present the pass at the VanDusen admission desk. These passes will be accepted on a first come first served basis due to current COVID-19 capacity limitations and protocols. If the entry time you arrive during is fully booked, you may experience a wait time.

  Note We are not accepting the VBGA School Program Family Pass, the Tourism Challenge Privilege Pass, or coupons for admission at this time. 

Planning a visit

Visitors and members are required to book an entry time in advance online. 

Entry times are available every 30 minutes. Visitors are welcome to arrive anytime within their designated entry time.

View our location and current hours of operation

If you require an attendant

You do not need to purchase a ticket for them. Purchase your own ticket online, and let our staff members know your attendant is accompanying you when you present your ticket for scanning. 

Leisure Access Pass (LAP) holders

To book a ticket at the Leisure Access Program (LAP) rate, please call 604-257-8463, or 604-257-8666 (Monday to Thursday, 10am to 5pm only) for instructions on how to book.

Ticket holders must present both their VanDusen ticket and LAP card at the entry point for scanning. We are operating under a limited capacity and encourage everyone to book their visit in advance.

Changes to entry times

• Missed entry time: you will not be permitted into the garden and must reserve a different entry time if space permits (a ticket service fee may apply). 
• Garden closure: you'll be contacted by MyZone and we will allow you to exchange your ticket for another date or time.
• Rescheduling day or time: contact MyZone directly at vandusensupport@myzone.com. A service fee may apply.

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  Vancouver Botanical Garden Association members

  Members are required to book online for a specific entry time. The password has been provided in all member email since our reopening in May.  Email membership@vandusen.org if you did not receive this email.

  Important note Member cards are required at point of entry. Contactless membership scanning is enforced. 

  VGBA complimentary (Bring a Friend) guest passes

  To redeem your valid, not-expired, complimentary (Bring a Friend) guest pass, present the pass at the VanDusen admission desk.

  Information icon These passes will be accepted on a first come first served basis due to current COVID-19 capacity limitations and protocols. If the entry time you arrive during is fully booked, you may experience a wait time.

  Complimentary (Bring a Friend) guest passes were not distributed after March 16, 2020. Only physical passes in current circulation with a valid not-expired date will be honoured at the VanDusen admission desk.

  Questions?

  Email membership@vandusen.org if you have any questions.

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  Ticket disclaimer

  Tickets are non-refundable, non-transferable (and so cannot be re-sold), and will not be replaced if expired, destroyed, lost or stolen.

  The original ticket purchaser is solely responsible to ensure that this ticket is not duplicated or transferred in any way. Tickets obtained from sources other than our website may be lost, stolen, or counterfeit, and if so, are void.

  If in our sole discretion, we determine that a person is re-selling any ticket(s), we reserve the right to revoke and cancel the order and the related ticket(s) and will not permit any future purchases by that person or any affiliated person. We also reserve the right, without compensation or refund of any amount paid, to revoke tickets, refuse admission, or dismiss, any person whose conduct management deems disorderly or fails to comply with policies or rules and regulations of the venue.

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  Code of conduct

  General garden rules 

  • We recommend wearing comfortable walking shoes and weather appropriate clothing. Shirts and shoes are required.
  • Walk and explore the garden along designated pathways and lawn areas only. 
  • To protect our botanical collections, please do not pick or remove any plant materials such as flowers, seeds or foliage. All plant material must be left in the garden. 
  • Dispose of waste in the garbage and recycling bins provided.
  • Baby strollers, wagons and wheelchairs are welcome. Please leave rollerblades, skate boards, and tricycles at home and lock up bicycles outside the Visitor Centre. 
  • Working guide and service dogs are welcome. Leave pets at home.
  • Do not feed or handle wildlife.
  • Supervise children at all times. The minimum age to visit the garden without an adult or guardian is 13 years old (youth).
  • One adult, senior, or youth can supervise and accompany up to a maximum of five children 0 – 4 years of age. For groups of six or more, one adult, senior, or youth must be present for every five children in the 0 – 4 age category. This ratio is not applicable for daycares and school groups that have booked through our education department. 
  • Bring a picnic and a blanket to enjoy in the garden. Lawn chairs and coolers are permitted on the Great Lawn only. Portable grills are not permitted. 
  • Keep personal items with you at all times. The garden is not responsible for lost or stolen belongings. If you find something in the garden that does not belong to you, return it to a staff member or volunteer.

  Prohibited at any time

  • Use of drones
  • Balls, frisbees, hula hoops, hockey sticks and other sports equipment. 
  • Swimming in the lakes, ponds and waterfall. 
  •  Amplified music.  
  • Outside alcohol. Alcoholic beverages are available for purchase at on-site licensed establishments. Smoking of any kind, including vaping. 
  • Tripods in garden beds or pathways. They may only be used in grassy areas.  

  COVID-19 protocol

  • Wear a mask inside the Visitor Centre building. 
  • Make sure to maintain physical distance of at least 2 metres from others while in the garden.
  • Stay home when sick.
  • Wash your hands.
  • Respect one-way paths in the garden.
  • At this time, group photography is not permitted during public garden hours. Group photography includes photo shoots for weddings, engagements, family groups, and graduations. For more information on our current photography and film options, visit our commercial filming and photography page. 
  • Elopements are not permitted at this time. All weddings must be booked through our rental department. Visit our outdoor rentals page for details.