Accessibility Strategy

Accessibility means being able to reach, understand, contribute to and use the places, information, and services in our city.

Persons with disabilities

Those who experience physical, mental health, cognitive, communication, intellectual, sensory, or age-related impairments, whether they are seniors, others with age-related impairments, or people with lived experience of mental health concerns or substance use issues.

For the purposes of this strategy, we will use the term 'persons with disabilities' to reference the complexity and diversity of these lived experiences.

We're striving to have phase 1 of our Accessibility Strategy in place by fall 2022. This will include a strategy which sets out key, definitions, principles, and areas of focus, identifies what needs to be done, and plans how it will get done.

The proposed Accessibility Strategy reflects our commitment to support the full participation of persons with disabilities by establishing and maintaining inclusive services, programs and infrastructure, and by identifying, removing and preventing barriers.

The proposed strategy reinforces our recognition of the rights, dignity, and independence of people with disabilities within our communities. It strengthens our ability to foster a culture of equity and inclusion that values and includes all residents, visitors, and employees.

What's happeningAccessibility Strategy Engagement report

We received feedback from disability communities in Vancouver about what they want to see in the strategy.

The report includes what we heard from the communities. People feel we need to pay attention to this information as the strategy is being made.

Watch a summary of the engagement report

It includes plain language text, narration, ASL interpretation, and closed captioning for improved accessibility.

About the proposed strategy

The proposed strategy takes into consideration the multiple identities that intersect to make us who we are and how experiences differ depending on factors such as gender, disability, age, race, ethnicity, sexuality, and gender identity.

The Accessibility Strategy is being developed in tandem with the Equity Framework and the Healthy City Strategy and will also align with the Vancouver Plan and the City of Reconciliation Framework.

Accessibility Task Force

The Accessibility Task Force meets regularly and guides the work on the development of the Accessibility Strategy.