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Questions about your ONLINE CRIME Report

Contact Information - Prior to receiving an incident number

  • if you have submitted a report and we have not contacted you after five days (either by phone or email), you may phone the Public Service Counter at (604) 717-3009 to inquire about your report
  • please have your name, date of the report, and tracking number ready
  • do not resubmit another report until you have ascertained the status of your report by calling

Adding Information / Property to Your Report

You can add information to your report by:

  1. EMAIL: vpdtranscriptionsupport@vpd.ca


  2. MAIL:

    Vancouver Police Department
    Attn: Transcription / CPIC Support
    3585 Graveley Street, Vancouver, BC,
    Canada, V5K 5J5

Please include the following on any correspondence relating to your Online Crime Report:

  • your name
  • date of your report
  • your Internet Tracking number
  • VPD file number

Complaints or Inquiries about the Online Crime Reporting process?

If you have a complaint concerning the Online Crime Reporting process, please contact the PSC Supervisor.

For general inquiries, please contact vpd@vpd.ca.

 

 

Contacts and Phone Numbers

See Contact the VPD for VPD phone numbers.

See City Services – Who to Call for problems involving graffiti, garbage, unsafe street conditions and municipal code violations.

Other FAQs

See also other specific FAQs on this website:

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