Buy an annual or a short-term residential parking permit

Revenue Services is temporarily located on the ground floor of the Development and Building Services Centre at 515 West 10th Avenue while renovations are in process at the City Hall location.

Do you have a Macdonald parking permit?

Your annual parking permit expires June 30, 2024. Buy your permit for the coming year starting June 1, 2024.

What you need to know

First time buying a permit? Before you buy, get familiar with the rules, eligibility, required documents, fees, zones, and more.

Renew your permit starting on the first day of the month that your permit expires – just buy a new permit for the year ahead.


Buy a permit online or by phone

You can buy your permit online or by phone if you meet these requirements:

  1. Resident of the permit zone
  2. Registered owner or lessee of the vehicle
  3. Declared principal operator of the vehicle and have valid ICBC insurance that shows your current address on both pages 1 and 2 of your insurance documents
  4. Have a valid email address and credit card

Buy a permit online

Once you buy a parking permit, you must wait 3 hours before you can park in the permit zone.

West End resident?

Learn about market and non-market rates before you apply

To buy a permit by phone, call 3-1-1 (open 7am to 10pm daily).


Buy a permit in person

You need to buy your permit in person if you are:

  • The declared principal operator of the vehicle and have ICBC insurance that shows a different mailing address on page 1 from your address in the permit zone on page 2
  • The driver of someone else's vehicle, driver of a company car, dual resident, homecare provider, student from outside of BC, or a new resident from out of province
  • Purchasing a short term or visitor permit 
  • Applying for the West End Zone Permit at the non-market rate and aren't enrolled in the Leisure Access Program
  • Paying with cash or debit

Where to buy a permit in person

Before you buy a permit

Replace or refund your parking decal

Find out how to replace your parking decal if your vehicle is damaged, stolen, or changed, or your decal is misplaced.

Parking permit not received

Let us know if your parking permit was not received in the mail within 10 business days.