Loading and passenger zones

Food and app-based delivery drivers

View our guide (724 KB) on where delivery driver vehicles can and cannot be stopping or parking. This applies to Uber Eats, SkipTheDishes, DoorDash, Fantuan, and others.

Stopping in loading and passenger zones for anything other than loading or unloading passengers and materials is illegal under Street and Traffic Bylaw 2849.

Loading zone and passenger zone signs without times or days are in effect 24 hours a day, including holidays.

Loading zones

Under section 21.3 of Street and Traffic Bylaw 2849, loading zones can be used to unload:

  • Passengers for up to 3 minutes
  • Materials for up to 30 minutes

 Loading zone rules only apply to regular loading zones, not to commercial loading zones.

Passenger zones

Passenger zones are located in front of areas where large groups of people are being dropped off or picked up, including hotels, theatres, night clubs, and community halls.

Under section Section 21.1 of Street and Traffic Bylaw 2489, passenger zones can be used to:

  • Load or unload passengers for up to 3 minutes


Motorists displaying a valid permit for people with disabilities - a SPARC placard - can park in non-commercial loading zones, and passenger zones, for up to 30 minutes while loading and unloading passengers and materials.

Other parking regulations

Use of commercial loading zones and lanes

Know the regulations for commercial loading zones and lanes, including the rules both commercial and non-commercial vehicles must follow.

Accessible parking

Find accessible parking in Vancouver. Learn about parking exemptions for people with disabilities, and how to get a SPARC parking permit.

Read the by-law

Street & Traffic Bylaw

Regulates traffic, the use of streets, and the size and weight of vehicles that are permitted to travel on City of Vancouver streets.