Use the VanConnect app to report potholes to the City

Use our app to report potholes

Report potholes on streets and in bike lanes using our VanConnect app. You can report online or download the app to your mobile device, which will allow you to use your GPS to identify the location of the pothole. 

VanConnect app not loading for some iOS and Android users

How to solve the issue

Android users

  1. Go into device settings for the app and clear the app's storage or data
  2. Re-launch the app and log back in

iOS users

  1. Log out of the app and log back in
  2. If this feature is not accessible, uninstall and reinstall the app

Download the VanConnect app for your smartphone