The Digital Strategy aims to enhance multidirectional digital connections between families like this one and business and government.

Vancouver's Digital Strategy

Our Digital Strategy is a map to:

  • Enhance how you engage with and access the City through online, mobile, and social media channels
  • Improve and expand our digital infrastructure
  • Support and strengthen Vancouver's digital economy

As digital technology evolves, so will our road map.

How the Digital Strategy benefits you

  • Look up City information that's optimized for your smartphone and tablet on
  • Get alerts for your collection day with the VanCollect app the night before garbage day so you never miss a pick up
  • Access free WiFi at most City facilities with #VanWifi
  • Apply for many permits and licences online
  • Grow your digital start-up by using City assets for your product trial
  • Share your views on City issues anywhere you are with Shape Your City or Talk Vancouver
  • Report issues and request services with the Van311 app 
  • Get alerted to emergencies with the Alertable app
  • Analyze and use City of Vancouver open data and maps for research, analysis, and application development

In-depth strategy

Learn about the pillars, objectives, and digital maturity model that guide us. Read the Digital Strategy and its documents.


Residents and visitors to Vancouver can enjoy free public WiFi access on their smartphone, tablet, or laptop at a variety of locations.