Neighbourhood energy utility

Neighbourhood energy utility

Neighbourhood energy utilities at night

The neighbourhood energy utility system provides space heating and hot water to new buildings in Southeast False Creek, including the Olympic Village.

Environmental benefits

The neighbourhood energy utility system has flexible infrastructure that can adapt to a wide variety of renewable waste energy options. By using sewage heat recovery to supply approximately 70% of the annual energy demand, the system eliminates over 60% of carbon emissions associated with heating buildings.

The buildings connected to the system meet LEED (Leadership in Energy and Environmental Design) standards, further minimizing the energy demand and greenhouse gas emissions by using high quality building envelope design and hot water radiant heating systems.

Economic benefits

The neighbourhood energy utility system is a self-funded utility that will provide return on investment to City tax payers, and provide competitive rates to customers. The system helps building developers meet the energy efficiency and green building requirements for Southeast False Creek, and is more cost effective than other green energy options, such as geo-exchange.

Social benefits

The neighbourhood energy utility system supports the use of radiant hot water heating systems in buildings that provide customers with a higher level of comfort at a lower energy use compared to conventional space heating options.

The system eliminates heat production equipment from individual buildings, creating more space for green roofs and reducing maintenance for building owners.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Toward zero carbon

Greenest City goals

Learn more

Rates for customers

Tenants pay their utility bills to their strata.

The NEU system is owned and operated by the City. Stratas and building owners are billed monthly and charge tenants directly.

View the 2012 rates

Rates for 2013 have been approved by Council.

View the 2013 rates

Contact for billing inquiries

Phone:
604-873-7644

Email:
utilities@vancouver.ca

Did you know...

The NEU system has reduced greenhouse gas emissions by 76% for the first six months of 2012, getting 84% of its energy supply from sewage heat recovery.

Last modified: Tue, 14 Aug 2012 16:18:29