How we serve you is changing for the better. Our new Van311 app is replacing our previous VanConnect app—offering you a new and improved way to connect with City services!
Van311 will be available for download starting Wednesday, August 17 on Google Play and the App Store.
New to Van311? What you need to know
New, improved services
- Check mark 50+ new service request types
- Check mark Improved service status and resolution messaging
- Check mark Locate the nearest community centre, park, road closures, and more
- Check mark Submit service requests without creating an account
- Check mark Inclusion of comment forms for leaving feedback to City Council and more
- Check mark Quick access to our most popular requests and ways to browse forms
You can also report an issue or request a service on your desktop.
We want your feedback
Help us keep improving. Tell us how we can make the app better.