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Contact us

Contact us online, by phone, or in person.

Report an issue or request a service

Use our form any time

Send general feedback or comments

Use our Tell us online form

Visit City Hall: 452 W 12th Ave

Get our location and office hours

Find a City employee

Search our staff directory

Contact our media team

Email or find other information

Phone 3-1-1 for urgent requests and language interpretation

Hours: 7am to 10pm daily

Outside Vancouver: 604-873-7000

Translate our website with Google Translate

Contact elected officials online

Contact Mayor Stewart

Mayor Kennedy Stewart wants your feedback. Send him a message about what matters to you.

Contact Council

Contact City Council and the mayor as a group.

Contact the Park Board

Give feedback about a park, community centre, pool, rink, or other Park Board facility.


Share your thoughts on the latest issues

Join a consultation

Comment on an application for rezoning or development


Make a complaint

Complaints to the BC Ombudsperson

If you have a concern about a decision or action by the City you feel hasn't been properly addressed, you can make a complaint to BC Ombudsperson