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COVID-19 update: limited City Hall access

October 29, 2020: Public access is limited. Check the opening status of the service you require before planning an in-person visit.

Wearing a mask is expected if you need to visit City, Park Board, and library facilities.

Some buildings on City Hall campus are open for select services. Meetings are by appointment only, except Council meetings.

Find out about affected City and Parks facilities and services

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Visit City Hall at 453 W 12th Ave

Get location details and hours

Find a City of Vancouver employee

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Phone 3-1-1 for urgent requests and language interpretation

Hours: 7am to 10pm daily

Outside Vancouver: 604-873-7000

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Contact elected officials online

Contact Mayor Stewart

Mayor Kennedy Stewart wants your feedback. Send him a message about what matters to you.

Contact City Council

Contact City Council and the mayor as a group.

Contact the Park Board

Give feedback about a park, community centre, pool, rink, or other Park Board facility.


Share your thoughts on the latest issues

Join a consultation

Comment on an application for rezoning or development

Speak at a meeting


Make a complaint

Complaints to the BC Ombudsperson

If you have a concern about a decision or action by the City you feel hasn't been properly addressed, you can make a complaint to BC Ombudsperson