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Pay for parking

Pay Vancouver parking meters using your smartphone.

You can pay for street parking:

  • By mobile app and phone with a credit card
  • At parking meters and pay stations with coins or a credit card

Pay by mobile app

The easiest way to pay by phone is to download the PayByPhone mobile app.

Download the iPhone app in the App Store   Download the Android app on Google Play   Get the BlackBerry app on BlackBerry App World

Your credit card data is not stored on your phone while using the mobile app.

Pay by phone

First, set up your account. Visit the PayByPhone website or phone 604-909-PARK (604-909-7275).

Provide the following information:

  • Cell phone number
  • Credit card number (Visa or MasterCard)
  • Licence plate number

After you're set up, you can pay by phone at 604-909-PARK (604-909-7275).

Ensure you select the correct licence plate

When you pay by phone, the licence plate for your payment must match the licence plate for your vehicle in the parking space. If they don't match, you can be ticketed.

Verify your licence plate before you confirm your payment.

Benefits of paying by mobile app and phone

  • Save money: Pay only for the number of minutes you wish to park, with no transaction fee. 
  • Extend your time: Use the app, text, or call to extend your parking session.
  • Get more: If you are parking after 6:00pm at a two-hour meter, you can pay for four continuous hours.
  • Set reminders: Opt to have the system send you a text reminder* before your parking expires.
  • Access receipts: Set your account to have receipts emailed to you.

 Delivery of text reminders depends on your service provider. The City of Vancouver is not responsible for late reminders. Regular texting charges apply.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Don't park at a broken meter

Do not park at a broken parking meter to avoid a ticket.

To report a broken meter, phone 3-1-1 and:

  • Provide the six digit meter number located on the side of the meter 
  • Request a refund for any money you put into the broken meter 

Secure payments

By phone, your details are saved and automatically recognized each time you pay parking by phone. Your credit card number is encrypted, and is never entered, displayed, or spoken during a transaction.

At parking meters, your information is encrypted and sent electronically to the payment centre. Our credit card meters are compliant with banking and credit card security requirements.

Last modified: Wed, 06 Jan 2016 17:31:28