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Pay for parking

Pay Vancouver parking meters using your smartphone.

You have three options to pay for parking at meters and on-street pay stations:

  • Credit card
  • Coins
  • Phone

Pay for parking by phone

To register to pay by phone, do one of the following :

  • Download the PayByPhone mobile app

    Download the iPhone app in the App Store   Download the Android app on Google Play   Get the BlackBerry app on BlackBerry App World

  Note: No credit card data is ever stored on your phone while using the mobile app.

Provide the following information when you set up your account:

  • Cell phone number
  • Credit card number (Visa or MasterCard)
  • Licence plate number

After you set up your account, you can pay for parking.

When you pay for parking by phone, the license plate on your active transaction must match the license plate on the vehicle in the parking spot. If they do not match, you can be ticketed. The automated system will read the plate to you before asking for confirmation.

Use the mobile app or phone 604-909-PARK (604-909-7275) to pay.

Benefits of pay parking by phone

  • Save money: Pay only for the number of minutes you wish to park, with no transaction fee. 
  • Extend your time: Use the app, text, or call to extend your parking session.
  • Get more: If you are parking after 6:00pm at a two-hour meter, you can pay for four continuous hours.
  • Set reminders: Opt to have the system send you a text reminder* before your parking expires.
  • Access receipts: Set your account to have receipts emailed to you.

 Note: Delivery of text reminders depends on your service provider. The City of Vancouver is not responsible for late reminders. Regular texting charges apply.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Don't park at a broken meter

Do not park at a broken parking meter to avoid a ticket.

To report a broken meter, phone 3-1-1 and:

  • Provide the six digit meter number located on the side of the meter 
  • Request a refund for any money you put into the broken meter 

Secure payments

By phone, your details are saved and automatically recognized each time you pay parking by phone. Your credit card number is encrypted, and is never entered, displayed, or spoken during a transaction.

At parking meters, your information is encrypted and sent electronically to the payment centre. Our credit card meters are compliant with banking and credit card security requirements.

Last modified: Thu, 21 Nov 2013 15:28:53