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Leisure Access Program

Girls swimming

The Leisure Access Program provides qualified low-income Vancouver residents with access to basic recreation programs and services at Park Board facilities at a reduced cost.

The subsidy is loaded on the OneCard for discounted access to all Park Board pools, rinks, and fitness centres, and participating community centres.

If you can't participate in recreation programs due to limited income or financial resources, phone 3-1-1 or visit a participating community centre to discuss your options.

When will your application be processed?

As of August 11, we are processing complete applications received by the Leisure Access Program office on the week of July 7, 2014.

Program benefits and discounts

Leisure Access members can enjoy the following benefits and discounts:

Free admission and rentals

  • Public swimming and ice skating sessions
  • Skate rentals during public skating sessions and skate lessons 

50% off single-visit admissions and passes for recreation facilities

  • Fitness centres: drop-in admission and monthly Flexipass *
  • Indoor cycling: drop-in admission †
  • Kerrisdale Play Palace: single admission †
  • Squash and racquetball courts: single visit rental †
  • Pitch & putt golf courses: single visit green fee and club rental

Exceptions

* The number of months your Flexipass is valid for cannot exceed the term of your Leisure Access Program enrollment.
† 10-visit admissions and passes, and group admission are excluded.

50% off recreation programs

  • Group swimming lessons, including leadership classes
  • Group skating lessons, basic and introductory
  • Community centre programs: one program per person per season at participating community centres *

Exceptions

* Find the participating community centres (213 KB)

Some community centres offer the discount on more than one program. Ask at your local community centre.

50% off admission for local attractions

  • Stanley Park Miniature Train
  • VanDusen Botanical Garden *
  • Bloedel Conservatory *
  • Vancouver Aquarium
  • Stanley Park Horse-Drawn Tours

Exceptions

* Admission is excluded during special events. 

$2.00 off admission for local attractions

  • Dr. Sun Yat-Sen Classical Garden
  • HR MacMillan Space Centre
  • Museum of Vancouver
  • Vancouver Maritime Museum

Discounts for seniors and youth

The above discounts are applied to the facility's admission rates for seniors and youth.

Exceptions

Seniors and youth receive the above discounts applied to the adult rates for:

  • Fitness centre admission
  • Flexipasses
  • Bloedel Conservatory admission
  • VanDusen Botanical Garden admission

Program guidelines

Cards are not transferable

Your Leisure Access benefits are yours and cannot be given to someone else. Misused cards will be confiscated.

Attendants for people with disabilities get free access

We provide free access to attendants that need to assist people with disabilities who need support to swim, skate, exercise in the fitness centre, visit parks, or participate in other recreation opportunities.

Support means the assistance of a physical, psychological, emotional, intellectual, or sensory nature to ensure that the patron with the disability is able to participate.

Qualifying for the program

You may qualify for the Leisure Access Program if you meet all of the following requirements:

  1. You are a resident of the City of Vancouver
  2. You are a Canadian citizen or a permanent resident of Canada
  3. One of the following:
    • You receive Income Assistance from the Ministry of Social Development and Social Innovation (MSD).
    • You have a Ministry-issued BC Bus Pass (for low-income seniors or clients receiving disability assistance from the Province of BC).
    • Your family's total income is within the range below that applies to your family size.
    Family size Total family income range
    1 person $5,000 – $23,647
    2 people $5,000 – $29,440
    3 people $5,000 – $36,193
    4 people $5,000 – $43,942
    5 people $5,000 – $49,839
    6 people $5,000 – $56,209
    7 people $5,000 – $62,581
    More than 7 people For each additional person, add $6,362
    Source: Statistics Canada low-income figures (for the 2013 tax year)

What is a family?

A family is anyone living at the same address – including all extended family members of all ages – who are related by blood, common law, adoption, or marriage. The same address can includes separate living areas in the same house, such as different floors of a multi-unit house or single rooms in a house.

What is total family income?

Total family income is the combined amount of money earned before taxes of all family members, in Canada and abroad, who contribute to the Vancouver household. This includes employment income of all types (full and part time, reported or not reported), investments, pensions, child support payments, rental revenues, funds in trust, disability benefits, overseas income, business income, and all other sources of income.

 Note: If you have a Ministry-issued BC Bus Pass, your family income is not considered in your application. Your BC Bus Pass is only issued to an individual and not a family.

Who is not eligible?

You are not eligible if: 

  • You are an immigrant classified as an investor or entrepreneur
  • You are a temporary resident (visitor), including being on a study or work permit
  • You live in the University Endowment Lands

How to apply

Choose the option below based on how you qualify.

  1. Receive income assistance from the Ministry of Social Development and Social Innovation (MSD)? Go to Option 1.
  2. Have a Ministry-issued BC Bus Pass? Go to Option 2.
  3. Have a total family income that qualifies as low income? Go to Option 3.
  4. None of the above? Go to Option 4.

Check if you qualify

Option 1: MSD Income Assistance applicants

Fast-track option: Get enrolled on-the-spot.

Get referred by MSD

  1. Download the Income Assistance Application Form  (227 KB).
  2. Bring the form to your nearest MSD office to have staff complete, sign, and stamp it.
  3. Bring the completed form and your government-issued photo ID to any community centre, rink, or pool.
  4. Staff at the recreation facility will take your photo and issue your OneCard with the Leisure Access Program pass loaded on it. Each family member age three and older will need to have their photo taken.

Or refer yourself

  1. Download and complete the Income Assistance Application Form  (227 KB). 
  2. Bring the completed form to any community centre, rink, or pool. You will also need to bring:
    • Proof of income (copy of MSD Income Assistance pay stub issued within three months)
    • Your government-issued photo ID
    • Proof of address in Vancouver (see the section "Proof of address", below)
  3. Staff at the recreation facility will take your photo and issue your OneCard with the Leisure Access Program pass loaded on it. Each family member age three and older will need to have their photo taken.

Option 2: BC Bus Pass holder applicants

Fast-track option: Get enrolled on-the-spot.

  1. Download and complete the BC Bus Pass Holder Application Form (190 KB).
  2. Bring the completed form to any community centre, rink, or pool. You will also need to bring:
    • Your BC Bus Pass
    • Your government-issued photo ID
    • Proof of address in Vancouver (see the section "Proof of address", below)
  3. Staff at the recreation facility will take your photo and issue your OneCard with the Leisure Access Program pass loaded on it.

Option 3: Low-income applicants (not on Income Assistance)

Get enrolled in 3 to 5 weeks.

  1. Check that your total family income qualifies as low income.
  2. Download and complete the Low Income Application Form (406 KB).
  3. Gather these required documents:
    1. A copy of a current Notice of Assessment from Revenue Canada for each adult (18 years and over) family member in your household
      • The combined total income on line 150 on all of the notices must be $5000 or more.
      • Don't have a Notice of Assessment? Go to Option 4 to get a referral from your social service agency.
    2. Proof of address in Vancouver (see the section "Proof of address", below) 
    If there are one or more dependent children (17 years and under) in your family:
    1. A copy of a Canada Child Tax / BC Family Bonus Notice
    If you and/or another family member in your household has business, investment, or rental income:
    1. An "Option C" Notice of Assessment
    If you and/or another family member in your household receives child or spousal support payments:
    1. An "Option C" Notice of Assessment
    If you and/or another family member in your household is an Employment Insurance recipient:
    1. A notice or statement from Service Canada outlining benefits
    If you and/or another family member in your household is a Permanent Resident of Canada:
    1. A copy of both sides of the Permanent Resident Card
  1. Drop off the completed form and documents to a community centre, pool or rink, or mail your application package to the Leisure Access Program office:

    Leisure Access Program
    2099 Beach Avenue
    Vancouver, BC V6G 1Z4

  2. When your application is processed, the Leisure Access Program office will email you to say if your application was approved.
    • If your application is incomplete, it will be mailed back to you.
  3. Bring a copy of the email and your government-issued photo ID to any community centre, pool, or rink.
  4. Staff at the recreation facility will take your photo and issue your OneCard with the Leisure Access Program pass loaded on it. Each family member age three and older will need to have their photo taken.

Option 4: Applicants referred by their social service agency

Get enrolled in 3 to 5 weeks.

Do you currently receive services from a social services agency or organization?

  1. Contact your social service agency representative.
  2. Ask them to complete and submit the Agency Referral Application Form.

Download the Agency Referral Application Form (218 KB)

Don't have a Notice of Assessment from Revenue Canada?

  1. Contact a recognized health field professional from social services who knows about your financial situation.
  2. Ask them to verify that you qualify as low income for the Leisure Access Program, and to complete and submit the Agency Referral Application Form.

Download the Agency Referral Application Form (218 KB)

Are you participating in the Resettlement Assistance Program with the Immigrant Services Society?

  1. Contact your program counselor.
  2. Ask them to complete, sign, stamp, and submit the Immigrant Services Society Application Form.

Download the Immigrant Services Society Application Form (218 KB)

Are you a youth in care of the Ministry of Children and Family Development?

  1. Contact your social worker.
  2. Ask them to complete and submit the Agency Referral Application Form.

Download the Agency Referral Application Form (218 KB)

Note: Agency Referral Leisure Access enrollments are valid one time only for six months. After six months, you must apply through another option to continue receiving benefits.

What documents are required to apply?

The documents you need to provide depend on your application option.

Document Income Assistance applicant BC Bus Pass applicant Low income applicant
Government-issued photo ID Yes Yes Yes
City of Vancouver proof of address Yes
(if you refer yourself)
Yes Yes
Income Assistance pay stub Yes
(if you refer yourself)
Ministry-issued BC Bus Pass Yes
Notice of Assessment Yes
"Option C" Notice of Assessment Yes
(if applicable)
Canada Child Tax /
BC Family Bonus Notice
Yes
(if applicable)
Service Canada notice or statement Yes
(if applicable)
Permanent Resident Card Yes
(if applicable)

Proof of address

Find out what documents we accept as proof of address based on your situation.

Proof of address documents can either be:

  • A home utility bill issued within the last three months that states your Vancouver residential address
    • Accepted: Hydro, gas, landline phone, cable, or internet bills
    • Not accepted: Cellular phone bills

Or:

  • An official Residential Tenancy Agreement that accurately reflects the Residential Tenancy Act and accompanying regulations
  • A household bill in the name of one of the applicants, such as a credit card statement or bank statement.

A Residential Tenancy Agreement on its own is not accepted.

Get a Residential Tenancy Agreement Form

Do you have a ministry-issued BC Bus Pass but don't have a home utility bill?

Proof of address documents can be a copy of your:

  • Notice of Assessment
  • Old Age Pension statement
  • BC Pharmacare statement
  • BC Bus Pass approval/renewal letter

Do you receive MSD Income Assistance and don't have proof of address?

Apply for the Leisure Access Program using "Option 1: MSD Income Assistance applicants" and get referred by MSD. An MSD representative will verify that you are a Vancouver resident so proof of address documents are not necessary with your application. Or, contact the Leisure Access Program office to discuss your situation.

How to renew

To renew your enrollment in the Leisure Access Program, you need to reapply using one of the options above that applies to you.

Please send your application at least two months before your current enrollment ends.

Keep your OneCard. If we renew your enrollment, your Leisure Access Program pass will stay active and you will not need a new card. 

Register for recreation programs

When you are enrolled in the Leisure Access Program, you can register for recreation programs in-person and online.

Register in-person

Bring your OneCard to the community centre of your choice.

Register online

Create an account, then register for a program.

Create an account now

Already have an account? Ask your community centre to link your account with Leisure Access Program pass so you automatically receive the discount when you register for a program.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

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More ways to contact us

Contact the Leisure Access Program

Mailing Address
2099 Beach Avenue 
Vancouver, BC, V6G 1Z4
Attn: Leisure Access Program

Phone: 3-1-1

lap@vancouver.ca

Lost your your card?

To receive a replacement card, please report lost or stolen OneCards with Leisure Access to a participating community centre or 3-1-1.

OneCard is here!

Get your OneCard today!

OneCard

Now you can use a system-wide card that gives you access to Park Board pools, rinks, fitness centres, and more.

Learn more about Flexipass

Flexipass

Flexipass gives you 1, 3, 4, 6, or 12-month access to Park Board and participating Association fitness centres, swimming pools, and ice rinks. Some conditions apply.

Last modified: Fri, 25 Jul 2014 09:57:20