Flexipass

Exercise on an elliptical trainer at Champlain Heights Fitness Centre

Flexipass gives you 1, 3, or 12-month access to Park Board and participating fitness centres, swimming pools, and ice rinks.

Flexipass is active from the date you buy it and for the period of time you have bought it for—not the calendar month For example, if you buy a one month Flexipass on March 3, it would be valid for one month from March 3 to April 3. Flexipass does not include access to most registered or drop-in programs. 

Facilities that accept Flexipass

How to buy and renew Flexipass

To purchase Flexipass, visit a participating community centre in person. If you already have Flexipass, you can renew it online.

About renewing Flexipass online

Flexipass fees

Prices do not include tax.

Type 1 month 3 month 12 month
Adult (19-64 years) $45.28 $120.05 $382.67
Youth (13-18 years) $31.70 $84.05 $267.86
Child (3-12 years) $22.64 $60.05 $191.33
Senior (65+ years) $31.70 $84.05 $267.86

If you need to adjust, correct or refund your Flexipass, bring it to the facility where you purchased it.

Note Note: As of January 2015, 4-month and 6-month Flexipasses will no longer be available for purchase or renewal. Instead, choose from our 1, 3 and 12-month options.

Suspending Flexipass

If you purchase a Flexipass but are unable to use if during the time it is active, you may be able to suspend it for a period of time and then resume it at a later date. While Flexipass is suspended, you are not able to use it at any facility.

  • You can suspend your Flexipass for the following reasons:
    • Medical conditions (a doctor's note is not required)
    • Absences (holidays, business trips)
    • Facility closures, for example, the swimming pool you use is closed for a period of time
  • You may suspend your Flexipass once during the calendar year.
  • You must suspend your Flexipass for at least two weeks. Suspensions of less than two weeks may be approved at the discretion of the facility cordinator or supervisor.

To suspend or reactivate your Flexipass, contact a participating facility.

Refunding Flexipass

If you no longer want to use Flexipass and do not wish to suspend it, you may be able to receive a partial refund for it. Some promotional Flexipass products cannot be refunded. For more information, please contact any location where Flexipass is sold. 

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