Buy your annual residential parking permit in person

Have a Macdonald parking permit?

Remember to renew your parking permit

Did you know your annual parking permit expires June 30 , 2018?

Buy your permit for the coming year starting June 1.

You will need to buy your residential parking permit in person if:

  • You wish to pay by cash, cheque, or debit card (credit card cheques are not accepted).
  • You are not the registered owner or lessee of the vehicle.
  • You are applying for the West End Permit zone permit at the non-market exempt rate and aren't enrolled in the Vancouver Park Board Leisure Access Program.

To uphold your privacy and protect you from fraud, we need your permission to allow ICBC to share your vehicle and insurance information with us. Therefore, you are required to apply for your permit in person, rather than send a spouse or a friend.

Year-round locations to buy, refund, and replace permits

All permit zones

Revenue Services, Ground Floor
City Hall
453 West 12th Avenue

Monday to Friday (except holidays): 8:30am to 5pm

West End and Robson North permit zones only

West End Community Centre permit parking desk
870 Denman Street

Monday to Friday (except holidays): 9am to 1pm, 2pm to 5pm

Documents you need to bring with you

To verify your identification and address, we need to see documents related to your situation.

Select the situation that applies to you, below, to find out the required documents and rules.

If you are a West End resident applying for a permit at a non-market rate, additional documentation is required.

Please bring valid ICBC insurance and registration that lists your name and residential address on both pages.

If your address on page 1 of your insurance is not the same as your residential address, do the following:

  1. Make sure page 2 shows your residential location address within the permit zone
  2. Bring two pieces of ID that show your address is in the permit zone, with one item dated within the last three months. For example:
    • Driver's license
    • Canada Post change of address form
    • Non-personal mail (a phone, cable, or hydro bill, or a credit card statement)
    • Printed electronic bill or statement
    • Rental agreement

We'll mail your permit to the residential address.

Please bring the following:

  1. Valid ICBC insurance and registration that lists you as the principal operator
    • The location address on the second page of the insurance and registration must list your residential address within the permit area
  2. Two pieces of ID that show your address is in the permit zone, with one item dated within the last three months. For example:
    • Driver's license
    • Canada Post change of address form
    • Non-personal mail (a phone, cable, or hydro bill, or a credit card statement)
    • Printed electronic bill or statement
    • Rental agreement

Please bring the following:

  1. Valid ICBC insurance and registration registered to a BC company name with no principal operator listed
  2. A letter or contract on company letterhead, stating that the vehicle is used by you, and is needed at your home on a regular basis
    • A new letter is required every year to renew your permit
  3. Business identification (such as a pay stub, T4, or business card) as proof of employment
  4. Two pieces of ID that show your address is in the permit zone, with one item dated within the last three months. For example:
    • Driver's license
    • Canada Post change of address form
    • Non-personal mail (a phone, cable, or hydro bill, or a credit card statement)
    • Printed electronic bill or statement
    • Rental agreement

A dual resident is someone who spends over 50% of their time at a primary address outside of the Lower Mainland.

Please bring the following:

  1. A signed declaration confirming that:
    • The address outside the Lower Mainland is your primary residence
    • You spend more than 50% of your time each year there
  2. Valid vehicle insurance and registration of the owner or lessee of the vehicle registered in the primary address
  3. Two pieces of ID that show your primary address is outside the Lower Mainland, with one item dated within the last three months. For example:
    • Driver's license
    • Canada Post change of address form
    • Non-personal mail (a phone, cable, or hydro bill, or a credit card statement)
    • Printed electronic bill or statement
    • Rental agreement
  4. Two pieces of ID that show your secondary address is in the permit zone, with one item dated within the last three months. See the examples above.

We will mail your permit to your Vancouver residential address.

One permit can be issued to you at a time. If you have more than one homecare provider, we can make the permit transferrable between all of your homecare providers' vehicles.

Please bring:

  1. Your homecare provider's BC vehicle insurance and registration
  2. Two pieces of ID that show your address is in the permit zone, with one item dated within the last three months. For example:
    • Driver's licence
    • Canada Post change of address form
    • Phone, cable, or hydro bill, or a credit card statement (in electronic or paper format)
    • Rental agreement 
  3. A doctor's letter that states you require regular homecare services

The permit is valid for up to one year. We require current ICBC insurance and registration papers and a recently dated residential ID each year.

 For your first application, we require the doctor’s letter to be dated within the last three months. An updated doctor’s letter is required every 5 years.

To be eligible for a residential permit, your vehicle insurance must be changed to ICBC insurance at the permit area address, or you must apply for Exemption status through ICBC. Exemption status allows you to forego changing your vehicle insurance to BC insurance.

For information, call ICBC at 604-443-4624 or 1-800-665-4336.

Please bring the following:

  1. Valid out-of-province vehicle insurance and registration
  2. Student exemption form filled out and stamped by ICBC
  3. Two pieces of residential ID that show your address is in the permit zone, with one item dated within the last three months. For example:
    • Driver's license
    • Canada Post change of address form
    • Non-personal mail (a phone, cable, or hydro bill, or a credit card statement)
    • Printed electronic bill or statement
    • Rental agreement

The residential rate of the permit zone will apply. The fee will be prorated for  the duration of the student exemption.

If you need to park your out-of-province vehicle immediately while you wait for the Student Exemption to be processed by ICBC, we can issue you a free-of-charge temporary permit for up to one month. Bring in a piece of residential ID that is dated within the last 3 months, such as a rental contract or utility bill, along with your out-of-province vehicle insurance and registration to our obtain the permit.

How to attach your decal

Peel off the liner and stick the decal in the following place:

  • Cars: on the inside, lower-left corner of the driver's side windshield
  • Motorcycle: on the left, front fork
  • Scooter: under the front of the seat, on the seat support

Your vehicle may be ticketed and towed if you stick your decal on with any other method, such as tape or plastic.

Do not give your decal to another driver. They are non-transferrable.