How to get a blue box and recycling bags

The City provides and replaces blue recycling boxes and bags for free.

If you live in a house or a duplex, or if you live in a multi-family building with fewer than five units, you get blue boxes and recycling bags to use.

Pick up recycling boxes and bags in person

You can get your blue box and recycling bags immediately by picking them up in person.

Remember to bring ID that shows you live in Vancouver when picking up your blue box and recycling bags.

Where to get blue boxes and recycling bags

Location Map Hours
Engineering Services
5th Floor
507 West Broadway
Monday to Friday
8:30am to 5:00pm
Transfer Station & Recycling Depot
377 West Kent Ave North

 Caution: You must enter from the east. Left turns are not permitted by vehicles arriving from the west.

Monday to Friday and holidays
5:30am to 7:00pm

Saturday and Sunday
8:00am to 6:00pm

Closed Christmas Day and New Year's Day

Order recycling boxes and bags by phone

If you can not pick up your blue box or recycling bags in person, you can order them by phone.

Phone 3-1-1 to order a recycling box or bags

When you call 3-1-1, you will need to provide the following information:

  • Your name, and address, including postal code
  • The quantity of blue boxes needed (maximum 4 per household)
  • Whether you want a single or double recycling bag kit
    • Single kit: one yellow bag and one blue bag
    • Double kit: two yellow bags and two blue bags

Important: You must pick up your bags in person if you want a custom combination of bags, or more bags than the City provides in its recycling kits.

Wait times for orders by phone

There is a wait time when you order a blue box or recycling bags by phone. Blue boxes are delivered to your home and can take up to two weeks to arrive. Recycling bags are mailed out and may take up to 15 business days to arrive.

When you order in person, you do not wait. You can pick up your blue box and recycling bags immediately.

Get a garbage or green bin

Garbage bins and Green Bins

Order a garbage or Green Bin, and find suggested sizes for your needs. Order more bins, change the size of your bin, exchange or repair damaged bins.

Do you have extra garbage?

Stickers for extra garbage bags

If you have extra garbage that will not fit in your garbage bin, place your excess garbage in a bag and put an "extra garbage sticker" on the bag.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Last modified: Tue, 05 Feb 2013 17:40:18