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Look up your collection schedules and grey box delivery date

Enter your address below to get your pick-up schedule.

To look up your grey box delivery date, enter your address below and scroll through your schedule to find your delivery date.  

You can also sign up for reminders by email, text message, voicemail, or tweet, and even import your schedule into your online calendar. Never miss a collection day again!

Order an additional grey box or report an issue

If your delivery date has passed and you want to order an additional grey box or report an issue with your grey box, above the calendar, select:

  1. Need help?
  2. I would like to request a grey box (glass recycling box).

Download the VanCollect app for smartphones

Use your mobile phone to view schedules, receive reminders, and get sorting tips for your garbage, recycling, and green waste. For iPhone and Android smartphones.

Download the VanCollect app in the App Store  Download the VanCollect app on Google Play

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Go green with food scraps

Does your house, duplex, or multi-unit residential building get City waste collection service?

You can put all of your food scraps into your Green Bin.

Learn what goes in the Green Bin

Did we forget you?

Report a missed garbage or recycling pickup

Find out what to do if your recycling, food scraps, yard waste, or garbage is not picked up by 3:00pm on your scheduled collection day.

Report missed pickup

Last modified: Thu, 07 Jan 2016 09:39:55

Pick up or order collection schedules