Be a snow angel, help a neighbour

Volunteer as a Snow Angel

When there is snow and ice, getting around can be difficult, especially for seniors and people with limited mobility.

When it snows we help match-up people throughout Vancouver who have limited mobility with neighbours willing to lend a hand to remove snow and ice outside their homes. 

Snow Angels assist those who are unable to obtain assistance from professional snow removal companies, members of household, friends, or neighbours. 

This is one of many City volunteer opportunities that helps facilitate residents in making our city a great, vibrant, and connected community. 

Request a Snow Angel

Are you a senior? Have limited mobility?

If you need help clearing your sidewalk, contact us when it is snowing and sticking at least 1 centimeter on the sidewalk. We will try to connect you with a Snow Angel in your area.

Phone 3-1-1 or use the VanConnect app to request a Snow Angel. 

How it works

  • With every new snow fall, make a new request when you need assistance
  • A Snow Angel will be assigned to clear the public portion of your sidewalk. They do not shovel your private property pathway.
  • If your sidewalk is not cleared within 48 hours, follow up with us and we will reassign a volunteer

Snow removal

Check our priority locations for removing snow and ice. Find out how you can help keep sidewalks clear.

Become a Snow Angel

By becoming a Snow Angel, you’ll make a difference in a neighbour’s life. 

A clear sidewalk can help ensure safe access so that they can access medical appointments and receive care, and also help other neighbours get around throughout the winter. 

Do you have these things?

  • Desire to help a neighbour in need
  • Snow shovel and warm clothing – we have salt that you can pick up
  • Good fitness and a sense of personal safety – read our safety tips

Thank you for volunteering and helping your neighbours!

How does it work? 

As a Snow Angel volunteer, you are added to a roster of likeminded helpers who receive notice when a resident with limited mobility has requested assistance. 
 
When you’re on the roster, you will: 
  1. Receive requests from the Snow Angel Coordinator
  2. Confirm or decline your ability to clear assigned sidewalks by the end of next day
  3. If needed, pick up salt from a City facility to aid in your efforts
  4. If accepted, go to assigned locations by end of next day
    • Present a good public image as a City representative
    • Wear appropriate clothing to clear snow
    • You are not asked to clear private property or initiate contact with residents
    • Please politely refuse gifts and money from those you help
  5. Close out your service by emailing the Snow Angel Coordinator at snowangels@vancouver.ca to tell them how it went for you.

Tips for volunteers

Before you shovel

  • Drink plenty of water.
  • Dress warmly and in layers.
  • Wear proper shoes or boots.
  • Wear high-visibility clothing.
  • Stretch your body.
  • Watch your back.
  • Avoid caffeine and nicotine.
  • Avoid eating large meals.

If you're feeling unwell or are at risk of an injury, decline the request and we'll find another Snow Angel.

While you shovel

  • Take your time – especially with wet, heavy snow.
  • Take short breaks every 15 minutes.
  • Watch your step – don't slip on ice.
  • Push, don't lift.
  • Use your legs, not your back.
  • Avoid twisting.
  • Avoid piling snow higher than 1 m.
  • Avoid tossing snow farther than 1 m.
  • Limit the snow weight in your shovel to 6 – 12 kg, depending on your pace.