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Snow removal from streets and sidewalks

Snow in the West End

The City takes snow removal seriously. We have a comprehensive snow plan that includes street salting, plowing, enforcement, and emergency response.

Our priority locations for snow removal to keep the City moving

City crews keep major routes safe by salting and brining them before any snow or freezing rain starts.

Our priority locations for snow and ice removal are:

  • Major roads
  • Bus routes
  • Bridges
  • Emergency access routes (including five major hospitals and two health care facilities)
  • The 15 most used bike routes and walkways

How you can help our crews

If you must drive during snowy or icy weather, avoid barricaded streets closed for your safety. You can use studded tires and chains between October 1 and April 30.

To help crews plow major roads more effectively, try to park your vehicle on side streets.

Keep sidewalks clear of snow and ice by 10:00am daily

Snow and ice on the sidewalk can be a barrier for many, particularly for seniors and persons with disabilities. 

To keep our sidewalks and streets safe for pedestrians, drivers, and cyclists:

  • Clear snow and ice from the full width of sidewalks that surround your property by 10:00am on the morning following a snowfall, seven days a week.
  • Arrange for someone to clear your sidewalk if you are away or unable to clear it yourself.
  • Help your elderly neighbours by clearing their sidewalk, too.
  • Shovel snow onto your property, away from the road and sidewalk.
  • Clear storm drains of leaves and snow to prevent flooding.

 Note: Property owners, occupants, and tenants may be fined for not clearing the sidewalk around their property by the 10:00am deadline.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:
604-873-7000

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Learn the rules about snow removal

Street & Traffic Bylaw

Regulates traffic, the use of streets, and the size and weight of vehicles that are permitted to travel on City of Vancouver streets.

Be prepared for snow

Person shovelling snow

We may get less snow in comparison to the rest of Canada but when it arrives, you need to be prepared.

  • Be alert for snow in the weather forecast.
  • Purchase your snow shovel, salt and snow tires before the snow hits the ground.
  • Remember to familiarize yourself with public transit. Public transit use goes up during a snow storm. 

Get weather forecast

Help others - Join the Vancouver Volunteer Corps

Volunteers giving directions at the 2010 Winter Olympic Games

How you can help in an emergency

Learn how you can volunteer during City events or emergencies.

Last modified: Wed, 15 Jan 2014 17:59:40