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Snow removal from streets and sidewalks

We take snow removal seriously and have a comprehensive snow plan that includes street salting, plowing, enforcement, and emergency response.

Priority locations for snow and ice removal

Our crews keep major routes safe by salting and brining them before any snow or freezing rain starts.

Our priority locations for snow and ice removal are:

  • Major roads
  • Bus routes
  • Bridges
  • Emergency access routes (including five major hospitals and two health care facilities)
  • 15 most-used bike routes
  • Sidewalks around schools and hospitals

View our snow removal routes in VanMap

Help our crews

If you must drive during snowy or icy weather:

  • Avoid barricaded streets closed for your safety
  • Use winter tires between October 1 and April 30
  • Park your vehicle on side streets to help us plow major roads more effectively

Report snow issues

Download VanConnect

Use our VanConnect mobile app to get help with:

  • Snow and ice issues
  • Transit shelters access
  • Uncleared sidewalks
  • Street maintenance and more

Download VanConnect  

Keep sidewalks clear of snow and ice by 10:00am daily

To keep our sidewalks and streets safe for people walking, driving, and cycling:

  • Clear snow and ice from the full width of sidewalks that surround your property by 10:00am on the morning following a snowfall, seven days a week.
  • Shovel snow onto your property, away from the road and sidewalk.
  • Clear storm drains of leaves and snow to prevent flooding.
  • Ask someone to clear your sidewalk if you're away or unable to.

Be a Snow Angel, help a neighbour

Snow Angels are volunteers that respond to requests we receive from seniors and people with limited mobility clear their sidewalk.

Snow Angels make a difference in that neighbour's life – a clear sidewalk means they can access medical appointments and receive care.

Learn more and volunteer

Are you a senior? Have limited mobility? Request a Snow Angel

If you need help clearing your sidewalk, phone 3-1-1 and we will try to connect you with a Snow Angel in your area.

Snow removal rules

Property owners, occupants, and tenants may be fined for not clearing the sidewalk around their property by the 10:00am deadline.

Learn the rules about snow removal in our Street and Traffic Bylaw (section 76) PDF file (1 MB)

Volunteer to help in an emergency

Learn how you can volunteer for public events, emergencies, and disasters with the Vancouver Volunteer Corps.

Be prepared

We may get less snow than the rest of Canada but when it arrives, you need to be prepared.

Volunteer as a Snow Angel