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City operations

Learn about the City of Vancouver operations

3-1-1 agents answer your questions and help you request City services

Contact the City of Vancouver

Contact the City of Vancouver: call 3-1-1, connect with social media, use interpretation service, visit City Hall and search Quickfind, the staff directory.

Pop-Up City Hall logo

Pop-Up City Hall

We’re taking City Hall on the road. Pop-Up City Hall brings City services directly to people and communities that have trouble accessing in-person City services.

City hall

Official visits and study tours

Arrange a visit for dignitaries and delegations with our external relations and protocol office.

Organizational structure

Learn how the City of Vancouver's organizational structure supports the community. Click the interactive image to find information about each of the branches on the chart.

Mission and values

The City of Vancouver's mission is to create a great city of communities that cares about our people, our environment, and our opportunities to live, work, and prosper.

Corporate policies and procedures

Learn about the principles and rules the City uses when working with employees, board members, officials, visitors and vendors.

Website policies

Find information about the City of Vancouver website policies including accessibility, privacy policy, terms of use and copyright information.

Ask. Tell. Connect.

Phone 3-1-1 to ask, tell, and connect with the City

Outside Vancouver:

Speak your own language

When should you call 9-1-1? Click to find out       Deaf? Have difficulty speaking? Click to learn how to make a TTY call

More ways to contact us

Last modified: Thu, 15 Mar 2012 15:00:01

Contact the City of VancouverPop-Up City HallOfficial visits and study toursOrganizational structureMission and valuesCorporate policies and proceduresWebsite policies