Mayor's Engaged City Task Force

Mayor's Engaged City Task Force

Vancouver residents long for a greater sense of connectedness with their neighbours, and in how they engage and interact with City Hall.

The mandate of the Engaged City Task Force is to increase neighbourhood engagement, and improve upon the many ways the City connects with Vancouver residents.

The task force will focus on the following priority issues:

  1. Enhancing how the City engages with citizens, including immigrants and youth.
  2. Improving the way the City consults with citizens on policy.
  3. Increasing voter turnout.
  4. Enabling community connections at a neighbourhood level.

Progress made by the Task Force and City

Looking back at Engaged City in 2015

January 21, 2016 — Throughout 2015, City staff were busy implementing the recommendations of the Engaged City Task Force. Below is a list of some of the accomplishments. 

Pop-Up City Hall

This was the second year for Pop-Up City Hall — our mobile outreach unit. Over the course of the year, Pop-Up had 52 site visits and interacted with over 9,000 people.

Doors Open Vancouver (DOV)

This was also the second year that DOV was hosted. This annual event invites residents to go behind the scenes of Vancouver's iconic civic buildings.

In 2015, 18 buildings participated in the program. There were 180 volunteers, nearly 200 staff, and over 14,400 visits, a 68% increase over 2014 visitor numbers! In 2016, City Hall was opened a day earlier to give a preview to school groups and language schools. The event was a success because of the energy of all of our committed volunteers and partners.

Talk Vancouver

At the end of 2015, Talk Vancouver, our online consultation platform had 5,860 members, up from 3,106 the year before. Forty-nine surveys were conducted in 2015, with overall submissions reaching 37,388, up from 18,400 submissions from 45 surveys in 2014. 

Development process improvements

Over 48 new site signs were installed over the last four months using our new site sign template. These signs are in colour and provide plan language information with clear process details.

Social Media and 3-1-1

Since October 2013, in response to a Task Force Quick Start Recommendation, 3-1-1 CSR agents actively monitor and respond to requests through the City of Vancouver Twitter and Facebook accounts. In 2015, 3-1-1 responded to 3,828 requests.

Find out more about these projects and the status of our other reports  (248 KB)

Making the City a leader in civic engagement

The task force begins work in December 2012, and will report to City Council in June 2013.

Made up of a diverse group of citizens from all corners of Vancouver, the task force will examine innovative best practices for civic engagement, and work to improve the ways the City engages and communicates with citizens.

Task force co-chairs

  • Mayor Gregor Robertson
  • Councillor Andrea Reimer

Task force

  • Waldo Brino: Vice president, Vancouver Latin American Cultural Centre; member, City Multicultural Advisory Committee
  • Mark Busse: Host, Creative Mornings Vancouver; past president, Society of Graphic Designers, BC Chapter
  • Mary Elisa Campbell: Former executive director, UBC Centre for Sustainability; past chair, Trafalgar Elementary PAC
  • Dennis Chan: Former chair, current director of S.U.C.C.E.S.S.
  • Samuel Chen: SFU PhD student, studying transformational change in the Faculty of Education
  • Hannah Cho: Curator of engagement and dialogue, Museum of Vancouver; former project manager Youth Outreach, Asia Pacific Foundation of Canada
  • Catherine Clement: former vice president public engagement and communications, Vancouver Foundation
  • Curtis Davey: Volunteer/operations director, KitsFest
  • Richard Delaney: President, Canadian Institute for Public Engagement
  • Olive Dempsey: Facilitator and engagement strategist; former communications coordinator, Get Your Vote On
  • Meharoona Ghani: Director of strategic planning, community engagement and outreach at Reel Causes
  • Jennifer Gray-Grant: Executive director, Renfrew Collingwood Neighbourhood House
  • Peter Greenwell: Chair, Vancouver City Planning Commission
  • Lizzy Karp: Creator, Rain City Chronicles, a fun way for residents — both new and long-standing — to meet and share their stories about Vancouver
  • Tara Mahoney, Creative Director, Gen Why Media
  • Colleen McGuinness: Current member, City Seniors Advisory Committee; director, Dunbar Residents Association
  • Lyndsay Poaps: Former Vancouver Parks Commissioner; former communications specialist on public engagement, City of Toronto
  • Scott Sheldon: Co-Founder, Vancouver Change Camp, which seeks to renew relationships among citizens and government through innovative dialogue approaches and internet tools
  • Marten Sims: Design specialist, Vancouver Design Nerds and Civic Renewal Lab; lecturer, Emily Carr University and Vancouver Film School
  • Paul Taylor: Executive director, Gordon Neighbourhood House; former executive director, Downtown Eastside Neighbourhood House
  • Julien Thomas: Arts-based community engagement specialist; facilitator, Late Night Art series, and Gather Round and Stick Shift public art projects
  • Tesicca Truong: SFU student in Environmental Science; facilitator for citizenU, an anti-discrimination program for youth


The Task Force will be supported by staff from the offices of:

  • The Mayor's
  • The City Manager's
  • Corporate Communications

Read the final report

Share your views about a current public consultation

Public consultation

Find out all the ways that you can join the conversation about the issues that matter the most to you.

Contact the Task Force

Questions for the Engaged City Task Force?

Email public.engagement

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